Helping Healthcare Providers Improve Margins, Solve Problems, and Sustain Growth: Working with Advisory Services

Designing for Dignity: Rethinking the Treatment of Behavioral Health

In this episode, hosts Minta Ferguson and Heather Hayes are joined by Dr. Karen Lommel, the RobertA. Jolly Jr. Endowed Chair for Psychiatry and Community Health at Prisma Health, and a professor at the University of South Carolina School of Medicine Greenville. Dr. Lommel shares her insights on how thoughtful design andimproved access can help reduce the stigma surrounding behavioral health. With many years of experience leading clinical and design initiatives, she discusses the importance of creating environments where mental health patients feel valued and supported—just like their medicalcounterparts. Tune in to learn how healthcare leaders are reimagining spaces to promote equity, dignity, and healing for all patients.

Helping Healthcare Providers Improve Margins, Solve Problems, and Sustain Growth: Working with Advisory Services

This episode of "Ideas Shaping Healthcare" features a conversation on healthcare strategy and facility planning with Samer Hamde, Healthcare Practice Leader for McMillanPazdan Smith, engaging Minta Ferguson and Heather Hayes from MPS Advisors as they share their unique perspectives and experiences in helping healthcare providers solve complex problems and plan for the future.   Topics Covered: Introduction to MPS Advisors: learn about the roles and backgrounds of Minta Ferguson, a healthcarearchitect, and Heather Hayes, a former hospital administrator, and how their diverse experiences shape their dynamic approach to advisory services. Discover how healthcare organizations can make informed decisions using data and market analytics, ensuring strategic growth and operational excellence. Hear real-world examples of complex decisions that were made leveraging advisory services, from site acquisition to facility planning, resulting in measurable positive outcomes. Understand the importance of integrating advisory services within an architectural firm to achieve seamless planning, project execution and design excellence. Learn why involving advisory services early in the project lifecycle is crucial for rightsizing, site placement, and programming healthcare facilities. Explore how healthcare stakeholders navigate key challenges to avoid costly mistakes.   This episode is ideal for hospital CEOs and any stakeholder who is looking to enhance strategic planning and facility management. Listeners will gain valuable insights into howdata-driven decisions can lead to successful healthcare projects and improved patient outcomes. Listen to the episode now or save it for later.

Telehealth Infrastructure that Promotes Effective Care Delivery

In this episode, we discuss high-reliability telehealth infrastructure as a transformative innovation in the healthcare industry. Joining us is Dr. James McElligott from the Medical University of South Carolina (MUSC). Dr. McElligott shares some of the history and impact of the Telemedicine rise, including its integration into medical education. Listeners will discover how a pioneering center has evolved over the years and how its scope and reach differ from other telehealth solutions. MPS host Minta Ferguson also engages Dr. McElligott in a discussion about the telehealth opportunities and challenges posed by the built environment. They discuss the implications of the repeal of the Certificate of Need (CON) in South Carolina and how telemedicine can bridge the gap in access to care in rural communities. Anyone interested in learning the essential components of an effective telehealth infrastructure, or who want to stay informed on the emerging telemedicine technologies poised to advance telehealth even further, should not miss this episode! Subscribe to stay tuned for future episodes covering this and other relevant topics on Ideas Shaping Healthcare.

WakeMed’s Freestanding Emergency Department Journey: Strategy, Growth, and Lessons Learned

Join us in this enlightening episode as we delve into the nearly twenty-year evolution of WakeMed [https://www.wakemed.org/]’s freestanding emergency departments (FSEDs) in North Carolina. Our guest, Carolyn Knaup, Senior Vice President of Strategic Ventures and Ambulatory Operations, shares invaluable insights from WakeMed’s vast experience operating freestanding EDs in multiple NC communities. With a guiding principle that “healthcare is local” leading their strategy, Carolyn discusses the pivotal role of community trust and engagement in the success of WakeMed’s FSEDs. Discover how WakeMed’s innovative approach to healthcare accessibility and their commitment to community well-being have shaped their journey from the first standalone ED to their latest 2024 opening. Listeners will learn about their organizational goals, the importance of strategic placement, and the impact of cross-training in fostering a robust emergency care system that truly serves the community it is designed for.

Opening a FSED for a Thriving Community

In this episode, we delve into the cutting-edge realm of Freestanding Emergency Departments (FSEDs) and their pivotal role in modern healthcare infrastructure. We sat down with William Kenley, CEO of AnMed Health, and Brett Justice, AnMed’s Chief Strategy Officer, to uncover their profound insights into the planning and implementation of a new FSED project in Anderson County, South Carolina. AnMed Health is an integrated healthcare system dedicated to serving a flourishing community.  After recognizing a pressing need for more accessible emergency care options, AnMed envisioned an FSED solution that would function as part of a healthcare hub.  An interesting aspect of this FSED endeavor is the three-way partnership forged between AnMed Health, Anderson County EMS, and Medshore ambulance service. In this model, Quick Response Vehicles (QRVs) take center stage, a shift that optimizes response times by decoupling ambulances from paramedics. This award-winning approach is not only enhancing efficiency, but empowers healthcare professionals to provide rapid, effective care to patients in emergent situations.  MPS Architect Aaron Jeffers also joins the pod to discuss the design’s foundation in community input and the use of everything from virtual reality to decision-making matrixes to aid the planning and design process.  Join us for this discussion of healthcare innovation, community collaboration, and an emerging approach to emergency medical services, as we go behind the scenes of a new Freestanding Emergency Department.