In Case You Forget
In this episode of In Case You Forget, Jami sits down with Angie Lunow, a veteran foster care licenser, to explore the life-giving impact of breaking out of professional silos and building a deep culture of collaborative teamwork. Drawing from more than two decades of serving a unique county department, Angie describes what it looks like practically when caseworkers move past the fear of vulnerability to ask for everyday frontline assistance—whether that means coordinating transportation, providing child care during long court hearings, or shifting burdens to meet strict document deadlines. Angie highlights how leaning into shared experiences across different agency roles provides the crucial perspective needed to effectively communicate with foster parents and youth. Reflecting on a poignant, day-long court case, she details how proactive communication and a shared desire to help ensures that systemic limitations and exhausting hours do not compromise a child's care or sense of personal dignity. About the Guest Angie Lunow has spent over 20 years serving Carver County, Minnesota, primarily focusing on the critical work of licensing adult and child foster homes. Driven by a profound respect for the individuals and families who step up to care for the vulnerable, she views her cooperative role within the broader child and family department as a distinct privilege. Outside of her career, Angie has been a devoted wife for 23 years and is a proud mother cheering on her two active high schoolers from the sidelines. In This Episode * Witnessing the tangible impact of a unique agency framework where "many hands make light work" is lived out daily through shared digital communication. * Gaining critical perspective by actively stepping out of your immediate professional bubble to better understand the distinct realities of other departments. * Breaking down a realistic view of court timelines to help defuse the external frustrations of foster families awaiting a placement ruling. * Prioritizing children's physical and emotional needs during volatile court delays by actively removing them from public hallways into child-friendly visitation rooms. * Moving past a desire to immediately fix every system failure, and adopting a supportive "let them" posture that honors the localized expertise of your peers. * Choosing to intentionally insert trust rather than automated suspicion when coworkers miss deadlines or fail to deliver swift case updates. * The strategic benefit of looping the licensing team in early when a case manager recognizes that an emergency placement is likely imminent. * Cultivating a healthy habit of visible, shared appreciation within an organization to validate heavy, collective workloads. * Practical advice for navigating near-burnout conditions by vulnerably asserting your specific operational needs multiple times. Resources + Links Learn more about The Forgotten Initiative: https://theforgotteninitiative.org/ [https://theforgotteninitiative.org/] Follow TFI on Instagram: https://www.instagram.com/theforgotteninitiative/ [https://www.instagram.com/theforgotteninitiative/]
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