The Feedback Loop: How Complaints Shape the CMRAO's Oversight

The Feedback Loop: How Complaints Shape the CMRAO's Oversight

The CMRAO’s podcast returns with a new episode exploring the role of complaints in condominium management regulation. Go behind the scenes to learn how complaints are assessed, why they matter beyond individual cases, and how they help identify risks, strengthen standards, and support consumer protection across the sector.

High Cost of Improper Investments

The CMRAO’s podcast returns with a special edition. Our newest episode unpacks a headline-grabbing case that began with talk of crypto but was really about compliance. A condo corporation made an investment that wasn’t allowed under the Condo Act, and the manager who solicited it had a personal interest.

Operating Outside the Law: CMRAO’s First Prosecution

The CMRAO’s podcast returns with a special edition. This episode takes you inside the CMRAO’s first-ever prosecution case — a story of unlicensed practice, ignored court orders, and the serious consequences of operating outside the law.

John Oakes: 50 Years of Condo Management in Ontario – Regulation and the Modern Era of Condo Management

In this episode, we explore the history, challenges, and leadership that helped shape Ontario’s condominium management sector. You’ll hear once again from industry veteran Audrey Loeb, as well as Stephanie Cox and Ellen Mahon who worked alongside John throughout his long and successful career.

John Oakes: 50 Years of Condo Management in Ontario – The Early Days of Condo Management

The CMRAO interviews John Oakes — a respected trailblazer in condominium management industry. John shaped condo management and played a pivotal role in protecting condominium consumers in Ontario — efforts that contributed to the creation of the CMRAO.