Impact Beyond the Four Walls

What Happens Next?

"We're a people development company first, [a] mortgage origination company second," - Gabe Allen Companies don't issue mortgages; people issue mortgages to other people. Royal United Mortgage recognizes that it would be nothing without its workers. That's why we're a people-first organization. We are a bottom-up, growth-oriented company. That means we're entirely dependent on our employees to propel our business forward. What's in store for us in the future? It's probably no surprise that our people have a lot to do with the answer. In this episode, our leaders share their thoughts on where Royal United is going, the importance of placing people first, and how you can be a part of what happens next. In the end, we are all part of something bigger than ourselves. Resources: * If you want to learn more about Royal United, find us at royalunitedmortgage.com [http://royalunitedmortgage.com] You'll learn: * If making a difference is important to you, this is the place for you. Your voice matters whether you've been with us for a week or 10 years. * At RUM, we don't chase the highs, and we don't chase the lows. So long as you manage what's within your control, we will be there for you. * Pay close attention to what's happening in the here and now. Focus on making incredible decisions, and ensure that you're executing to the highest degree possible.

We Serve United

"We Serve. United." When we think about those three words we certainly think about them in the context of serving others in the community that potentially are less fortunate than us, but at the same time it's also about serving our ourselves and our souls. The outreach that we do allows us to all come away with our actions aligned around being part of something bigger and what that experience means. - Julie Wright It's not enough to merely write a check. Real engagement starts when we connect with our community through acts of service. At Royal United, we make outreach personal by fostering authentic relationships with those needing assistance in the form of BOTH time and money. Our goal is to make an immediate impact where ever we serve and in the aftermath of COVID, we put that philosophy into action , launching "Pay it Forward Fridays." Taking place over two Friday's in November of 2020, Royal United gave our team members the means to directly help those most affected by the pandemic. And as team members rallied to our communities and were able to, at random, assist someone in need, what transpired left us all with an experience we will never forget. "We Serve. United" is more than just a motto. It's a mindset. In this episode, listen as our team members reflect on the importance of community and what it truly means to serve. You'll hear: * Why communities need people who are willing to stand up and physically do the work. * How serving is a mindset, an action, and a goal. * Why, in the midst of a global pandemic, we felt so strongly that we had an obligation to help those most impacted. * How volunteering can open up your world. Resources: * If you want to learn more about Royal United, find us at royalunitedmortgage.com [http://royalunitedmortgage.com]

The Why of Many

"If I didn't have a very clear and defined reason why I was going come in here every single day, and if I didn't understand what it meant not only to me but, more importantly, to others around me, I don't know if I'd still be here... Money can buy you happiness. Sure. But you gotta know what happiness looks like for you." — Colby Hurford A good paycheck can only motivate you so much. Without deeper meaning, money is not enough to make you the best person and leader you can be. To be truly successful, you need a clear "why" for your work: a reason to come in and be your best every day. On this episode of Inside Royal United, members of our team share their personal why, the motivations and goals that help move them along the path of personal development, and what keeps them coming back to Royal United [https://www.royalunitedmortgage.com/]. Resources: * If you want to learn more about Royal United, find us at royalunitedmortgage.com [http://royalunitedmortgage.com] You'll hear: * How personal motivation and discovering your happiness is the best way to continue your professional self-development journey * How your "why" can transform the lives of customers and coworkers * Why Royal United fosters a community to help employees develop their personal why, become the best versions of themselves, and transform the lives of others

Impact Beyond the Four Walls

"The most important thing is the investment that we make in our team, and we know that if we do that, consistently day in and day out, that everything else will follow."- Julie Wright The impact we measure isn't just what's experienced within our organization. In this episode, follow several Royal United team members as they trace the impact that Royal United Mortgage has had on their personal, professional, and financial lives. After finding herself laid off, Amanda Caldwell found a new sense of purpose working at Royal United. Eric Wolfe's career at Royal United allowed him to fulfill his dream of supporting his family as the sole breadwinner. Keara Whelehan experienced transformative growth as she made the tough transition from college into the workforce. Now the Assistant VP of lending, Keara has come a long way from her start as a 21-year-old mortgage loan originator. ****Through their stories, discover how fostering positive personal development can lead to client success. By empowering workers, Royal United Mortgage creates a positive impact beyond its four walls. Resources: * If you want to learn more about Royal United, find us at royalunitedmortgage.com [http://royalunitedmortgage.com] You'll hear: * Why great companies are built by great people. * Why we invest in personal development and community impact. * How empowering employees leads to superior customer satisfaction.

What sets us apart?

"If I were to walk into another (mortgage) company, I'd probably understand what they're doing, how they're doing it. But one thing that separates Royal United Mortgage from everybody else is our people and the way that they are trained and the passion they have about achieving the common goal and helping families." - Rob Jakubowski Regardless of the industry, if you ask most employees what's the "one thing" that sets their company apart, they could probably tell you. But at Royal United it's not just "one thing" that makes us different; it's an entire list. It's our people, our business model, our training process, our focus on development, our leadership, our career path, our technology, and our mindset around being part of something bigger than yourself that you'd be hard pressed to find anywhere else. In this episode we take a deeper dive to uncover why Royal United is a different type of organization, and how we got to be that way. You'll hear: * How great leaders today make for more great leaders tomorrow. * Why it's important that we do what we say we are going to do. * Why we get excited when things get tough. * How real feedback has been used to improve our process. * What we are doing to support women in leadership. * How, in our environment, it's very possible that someone who starts with us today, could eventually end up running the entire company. Resources: * If you want to learn more about Royal United, find us at royalunitedmortgage.com [http://royalunitedmortgage.com]