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Managing IT for Growing Restaurant Chain Jim N' Nick's Barbecue, with Stephen Self

35 min · 26 de feb de 2026
Portada del episodio Managing IT for Growing Restaurant Chain Jim N' Nick's Barbecue, with Stephen Self

Descripción

On this episode of the IT Matters Podcast, our hosts are joined by Stephen Self, Director of IT Infrastructure and Security at Jim n’ Nick’s Community Barbecue. Together, they discuss the IT challenges restaurant chains face, the growing role of AI in IT, lessons he’s learned in his IT career, and more. Conversation Highlights: 0:00 Introducing Stephen Self, Director of IT Infrastructure and Security at Jim n’ Nick’s [6:00] Stephen’s Journey in IT [11:40] Managing IT in a Growing Restaurant Chain [17:29] Lessons from IT Failures and Successes [21:43] Role of AI in IT [29:44] Future of IT Teams and AI Integration Notable quotes: “Chance favors the prepared.” - Stephen Self [17:29] “If you’re in business, tech is a part of your business.” - Stephen Self [32:30] Connect with Stephen Self:  https://www.linkedin.com/in/wstephenself/ [https://www.linkedin.com/in/wstephenself/] Read the transcript: IT Matters Episode 36 [https://cdn.prod.website-https://cdn.prod.website-files.com/65fda2f9fddf07cb8e178480/6994c54d096b4f0cb8396d93_stephen%20self%20video_otter_ai.pdf] The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.

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On this episode of the IT Matters Podcast, our hosts are joined by Stephen Self, Director of IT Infrastructure and Security at Jim n’ Nick’s Community Barbecue. Together, they discuss the IT challenges restaurant chains face, the growing role of AI in IT, lessons he’s learned in his IT career, and more. Conversation Highlights: 0:00 Introducing Stephen Self, Director of IT Infrastructure and Security at Jim n’ Nick’s [6:00] Stephen’s Journey in IT [11:40] Managing IT in a Growing Restaurant Chain [17:29] Lessons from IT Failures and Successes [21:43] Role of AI in IT [29:44] Future of IT Teams and AI Integration Notable quotes: “Chance favors the prepared.” - Stephen Self [17:29] “If you’re in business, tech is a part of your business.” - Stephen Self [32:30] Connect with Stephen Self:  https://www.linkedin.com/in/wstephenself/ [https://www.linkedin.com/in/wstephenself/] Read the transcript: IT Matters Episode 36 [https://cdn.prod.website-https://cdn.prod.website-files.com/65fda2f9fddf07cb8e178480/6994c54d096b4f0cb8396d93_stephen%20self%20video_otter_ai.pdf] The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.

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