Leaders in Motion - How Global Executives Reinvent Leadership in the Age of AI and Market Disruption
"We needed to slow down to keep the identity of the brand." Piet Kolsch is a Swiss-based retail operator and brand transformation leader with 25 years of experience building, opening, and scaling flagship environments across Europe and beyond â from GAP and Esprit to Apple, Tally Weijl, Benetton, Patagonia, and Steinway. Piet's journey begins in Munich with GAP's record-breaking flagship opening in 2000, through scaling Esprit's largest global store, opening Apple's Zurich flagship after six months embedded in the recruiting and opening team, directing Tally Weijl's rapid expansion across 450 stores and 5 countries (â¬360M revenues), leading Benetton's entire European network of 1,400 points of sale across 14 markets and 3,000 people, running Patagonia's Munich flagship operations as the brand donated itself to the planet, and most recently managing seven Musik Hug/Steinway locations in Switzerland â where a single product takes a year to build and the customer relationship spans generations. In this episode: * ðð¿ð®ð»ð± ð¶ðºðºð²ð¿ðð¶ðŒð» ð®ð ð¹ð²ð®ð±ð²ð¿ððµð¶ðœ â why Piet always joins 6 months before opening, and what "the company investing in me" really means * ðð ðœð²ð¿ð¶ð²ð»ðð¶ð®ð¹ ðð ðð¿ð®ð»ðð®ð°ðð¶ðŒð»ð®ð¹ ð¿ð²ðð®ð¶ð¹ â how stores went from product density to brand experience, and what Apple and Steinway teach us about that shift * ð§ðµð² ð²ð¬/ð°ð¬ ðŽð¹ðŒð¯ð®ð¹-ð¹ðŒð°ð®ð¹ ðœð¹ð®ðð¯ðŒðŒðž â 60% non-negotiable brand process, 40% local adaptation maximum, and why the story never changes * ðð¿ðŒðð-ð°ðð¹ððð¿ð®ð¹ ð¹ð²ð®ð±ð²ð¿ððµð¶ðœ ð¶ð» ðœð¿ð®ð°ðð¶ð°ð² â a German-French visual merchandising case study that reveals how culture shapes execution, not just communication * ðð¿ð¶ð±ðŽð¶ð»ðŽ ððð¶ð® ð®ð»ð± ððð¿ðŒðœð² â the silence vs. directness dynamic, and how to set a stage where both cultures can contribute without forcing either to change * ððŒð ðð¢ð©ðð ð¿ð²ðð¿ðŒðð² ð¿ð²ðð®ð¶ð¹ â less product, more event, more after-sale service, and why customers now want to feel the brand before they buy it * ðð¶ð¿ð¶ð»ðŽ ð³ðŒð¿ ððµð² ððœð®ð¿ðž â why Piet reads CVs after interviews, and what he is actually watching for in the room For cross-border operators, retail leaders, and anyone who has had to make a global brand feel genuinely local â this episode is a masterclass in the craft of brand stewardship at scale. ð§ Subscribe now on Spotify, Apple Podcasts, or wherever you get your executive inspiration and learn how global leaders think ahead, move faster, and lead smarter. Subscribe to our newsletter [https://www.lyc-partners.ai/]to get access to exclusive insights and all the details about our Leadership Insights. If the topics discussed resonate with your own leadership challenges or the conversations happening in your organization - assessing international leaders, aligning global and local teams, building capabilities across regions. You can reach us at LYC Partners [http://www.lyc-partners.ai/contact-us] to set up a consultation. Produced by Bonjour Podcast [https://www.bonjourpodcast.com/] (Melanie Hong), Leaders in Motion blends storytelling, strategy, and data-driven insight, giving todayâs leaders a roadmap to anticipate tomorrowâs challenges and lead with intention. Hosted on Ausha. See ausha.co/privacy-policy [https://ausha.co/privacy-policy] for more information.
31 episodios
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