Creating opportunities to engineer serendipity (Featuring Cat Matson)

What do councils need to be comfortable with a pilot? (Featuring Cr Peter Mitchell)

Cr Peter Mitchell is a councillor for Division 2, Cleveland & North Stradbroke Island, and a passionate advocate for innovation in Redland City Council. In this episode, Cr Mitchell speaks about how Redland City Council has adopted innovative practices, how he feels the LGAQ Lab could support councils, what an innovative project needs to have to be considered viable for councils to trial, and lots more.  Tracy and Matt also share an update on the LGAQ Lab and  what the initial reactions have been from those that have been given tours.

Do shared spaces drive innovation, community and culture? (Featuring Jenine Beekhuyzen)

Jenine Beekhuyzen is the powerhouse behind the Tech Girls Movement Foundation, a not-for-profit assisting young female entrepreneurs to achieve their dreams in the tech industry. In this episode Jenine speaks about the goal of Tech Girls, how she continues to engage and inspire the girls to realise their goals, how shared spaces serve innovation and community, and how the Tech Girls workshops continue to inspire generations of young women in tech. Tracy and Matt also speak about how the LGAQ Lab needed to change before the doors were even open. More about Jenine Jenine's website [https://www.jeninebeekhuyzen.com/] Tech Girls [https://www.techgirlsmovement.org/]

What we learned in our past lives delivering digital projects in local government (featuring Dr Nicholas O'Donnell, pt. 2)

Dr Nicholas O'Donnell talks about the importance of genuine executive buy-in, psychological safety, leading with empathy and gamification. Dr Nicholas O'Donnell now works as the Director of Digital Experience with Codex Consulting Group to help businesses achieve new levels of digital outcomes. Find Dr Nicholas O'Donnell on LinkedIn [https://www.linkedin.com/in/nicholasodonnell/]. Tracy and Matt also talk about why the word innovation is scary. More reading Dr O'Donnell references Morle, Phil. "The 16 Elements of Pollenizer’s Innovation System" https://startupsventurecapital.com/the-16-elements-of-pollenizers-innovation-system-1de2df0a7870 [https://startupsventurecapital.com/the-16-elements-of-pollenizers-innovation-system-1de2df0a7870] Eggers, William D., and Joel Bellman. "The journey to government’s digital transformation." Deloitte. https://www2.deloitte.com/xe/en/insights/topics/digital-transformation/digital-transformation-in-government.html [https://www2.deloitte.com/xe/en/insights/topics/digital-transformation/digital-transformation-in-government.html] Stephanidis, Constantine, et al. "Seven HCI grand challenges." International Journal of Human–Computer Interaction 35.14 (2019): 1229-1269. https://www.db-thueringen.de/servlets/MCRFileNodeServlet/dbt_derivate_00050401/1532-7590_35_2019_14_1229-1269.pdf [https://www.db-thueringen.de/servlets/MCRFileNodeServlet/dbt_derivate_00050401/1532-7590_35_2019_14_1229-1269.pdf] O'Donnell, Nicholas. "Narrative gamification of online civic interactions". Diss. Queensland University of Technology, 2021. https://eprints.qut.edu.au/213590/1/Nicholas_O%27Donnell_Thesis.pdf [https://eprints.qut.edu.au/213590/1/Nicholas_O%27Donnell_Thesis.pdf] Robert R Hoffman, Matthew Johnson, and Jeffrey M Bradshaw. 2013. "Trust in Automation". IEEE Intelligent Systems 28, 1 (2013), 84–88. https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.657.4418&rep=rep1&type=pdf [https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.657.4418&rep=rep1&type=pdf]

Creating opportunities to engineer serendipity (Featuring Cat Matson)

We met Cat Matson when she was in the role of Chief Digital Officer of Brisbane, and have been inspired by her digital leadership ever since. In this episode, Cat speaks to us about the organic collaboration, how our space can engineer serendipity and the importance of considering the 'what's in it for me' question when designing projects. View Cat's LinkedIn [https://www.linkedin.com/in/catmatson/?originalSubdomain=au] or visit Impactful Presenters [https://www.impactfulpresenters.com].  Tracy and Matt also some of the pain points in building the LGAQ Lab.

Sometimes you have to ask for forgiveness, not permission (featuring Dr Nicholas O'Donnell, pt. 1)

Dr Nicholas O'Donnell talks about the importance of genuine executive buy-in, psychological safety, leading with empathy and gamification. Dr Nicholas O'Donnell now works as the Director of Digital Experience with Codex Consulting Group to help businesses achieve new levels of digital outcomes. Find Dr Nicholas O'Donnell on LinkedIn [https://www.linkedin.com/in/nicholasodonnell/]. Tracy and Matt also break down the different segments of the LGAQ Lab and the thinking behind each of the zones. More reading Dr O'Donnell references Morle, Phil. "The 16 Elements of Pollenizer’s Innovation System" https://startupsventurecapital.com/the-16-elements-of-pollenizers-innovation-system-1de2df0a7870 [https://startupsventurecapital.com/the-16-elements-of-pollenizers-innovation-system-1de2df0a7870] Eggers, William D., and Joel Bellman. "The journey to government’s digital transformation." Deloitte. https://www2.deloitte.com/xe/en/insights/topics/digital-transformation/digital-transformation-in-government.html [https://www2.deloitte.com/xe/en/insights/topics/digital-transformation/digital-transformation-in-government.html] Stephanidis, Constantine, et al. "Seven HCI grand challenges." International Journal of Human–Computer Interaction 35.14 (2019): 1229-1269. https://www.db-thueringen.de/servlets/MCRFileNodeServlet/dbt_derivate_00050401/1532-7590_35_2019_14_1229-1269.pdf [https://www.db-thueringen.de/servlets/MCRFileNodeServlet/dbt_derivate_00050401/1532-7590_35_2019_14_1229-1269.pdf] O'Donnell, Nicholas. "Narrative gamification of online civic interactions". Diss. Queensland University of Technology, 2021. https://eprints.qut.edu.au/213590/1/Nicholas_O%27Donnell_Thesis.pdf [https://eprints.qut.edu.au/213590/1/Nicholas_O%27Donnell_Thesis.pdf] Robert R Hoffman, Matthew Johnson, and Jeffrey M Bradshaw. 2013. "Trust in Automation". IEEE Intelligent Systems 28, 1 (2013), 84–88. https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.657.4418&rep=rep1&type=pdf [https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.657.4418&rep=rep1&type=pdf]