Living Xtreme Hospitality Ep 6 The Consequences When You Don't - feat. Councilwoman Monica Riley

We Took A Break

Hello Listeners, We are taking a short break in August but will return in September with, Living Xtreme Hospitality - Cohesiveness Between Marketing And Operations - Feat. Adrienne Brown of Dish It Marketing (www.dishitmarketing.com)

Living Xtreme Hospitality Ep 6 The Consequences When You Don't - feat. Councilwoman Monica Riley

Welcome to Living Xtreme Hospitality! In today's episode, titled "The Consequences When You Don’t", we delve into a critical aspect of the hospitality industry: the profound impact of customer experience on business success. Join us as we explore firsthand insights with Councilwoman Monica Riley, who brings a compelling personal experience to light. Discover how neglecting hospitality can lead to unexpected consequences, affecting both reputation and revenue in ways that every business owner should heed.

Part 2- Living Xtreme Hospitality - Fostering Synergy Between Human Resources and Operations

Ladies and Gentlemen, I am excited about today’s guest. Let me ask you…. How important do you think Human Resources are to running a successful business? Does HR work for the benefit of the employee or management? My guest believes in putting the "human" back in human resources, creating a synergy between them that can drive success to your business. My guest, Sonya Atkins-Goodman, a distinguished business leader and founder of Human Edge Resource Solutions, who has over 30 years of experience in HR. She strategically fosters positive cultures and champions employee engagement, emphasizing servant leadership to drive profitable business. We have titled this podcast: Living Xtreme Hospitality – Fostering Synergy Between Human Resources and Operations.

Part 1 - Living Xtreme Hospitality - "Fostering Synergy Between HR and Operations

Ladies and Gentlemen, I am excited about today’s guest. Let me ask you…. How important do you think Human Resources are to running a successful business? Does HR work for the benefit of the employee or management? My guest believes in putting the "human" back in human resources, creating a synergy between them that can drive success to your business. My guest, Sonya Atkins-Goodman, a distinguished business leader and founder of Human Edge Resource Solutions, who has over 30 years of experience in HR. She strategically fosters positive cultures and champions employee engagement, emphasizing servant leadership to drive profitable business. We have titled this podcast: Living Xtreme Hospitality – Fostering Synergy Between Human Resources and Operations. Welcome Sonya…

"Living Xtreme Hospitality - Curating The Next Generation Of Chefs

Have you ever pondered the intricacies of running a hospitality-centric restaurant or food service establishment? Picture a place where every team member is fully aligned in their dedication to serving guests with utmost care. Surprisingly, it all begins with the education and guidance provided to restaurant staff. Prior to the launch of Michael's Backstreet Cafe in Irvington, New Jersey in 1989, I was fortunate to learn from esteemed chefs like the late Chef Leah Chase of Dookie Chase in New Orleans and the late Austin Leslie of Chez Helene, also in New Orleans. The philosophies they imparted were invaluable to my journey toward success. Now, let me introduce you to Chef Daniel, an instructor at Ozarks Technical Community College in Springfield, Missouri. He has elevated his teaching beyond merely shaping aspiring chefs; he's grooming them for the realities of the industry. Acting as both mentor and trainer, Chef Daniel instills in his students not only culinary prowess but also the mindset and discipline needed to excel in the professional realm. Their focus? Winning the hearts of those they serve and seamlessly integrating into the larger framework of service within an organization. Listen in as Chef Daniel shares his insights and best practices—it's a masterclass in culinary education and service excellence.