Superintendent Scott Hayward: Mental Performance, Pressure & Incident Command

Prof. Daniel Gucciardi: How to create an integrated Mental Skills Program

In the final episode of this series, I am joined by Professor Daniel Gucciardi, one of Australia’s leading researchers in mental skills, stress regulation, and resilience in elite sport and military environments. We discuss how mental skills training (MST) can help firefighters perform better when it matters most and why reflection, stress regulation, and culture are the real performance multipliers in high-adversity teams. Importantly we unpack existing MST programs, including the importance of integration with existing training. Contact: www.danielgucciardi.com.au/ [http://www.danielgucciardi.com.au/] Professor in the Curtin School of Allied Health at Curtin University [http://www.curtin.edu.au/]. 📚 Resources Mentioned Research & Frameworks * Gucciardi, D. F. – Mental toughness, stress regulation, and resilience research * Crane, M. F. et al. – Systematic self-reflection and resilience in military populations * Mattie et al. – SOMA: Special Operations Mental Agility program * Stress regulation & control systems (negative feedback loops, zones of optimal functioning) Mental Skills Discussed * Attention and focus control * Grounding and awareness skills * Self-talk and cognitive reframing * Imagery and mental rehearsal * Structured reflection & journaling * If–Then planning for stress responses

Superintendent Scott Hayward: Mental Performance, Pressure & Incident Command

Incident management is one of the most mentally demanding roles in emergency services. It requires clear thinking, calm leadership, and decisive action, often with incomplete information, high emotional stakes, and intense sensory overload. In this episode, I’m joined by Superintendent Scott Hayward, Manager of Operational Command at Fire and Rescue NSW. Scott has over 20 years’ experience on the fireground and now trains and assesses new incident managers across the state. Together, we explore what it really feels like to take command under pressure and how process, preparation, and mental skills help people perform when it matters most. Key Ideas & Models Discussed * Cognitive load & overwhelm * Stress inoculation through training * Recognition-Primed Decision Making (Gary Klein) * Situational awareness * The OODA Loop (Observe–Orient–Decide–Act) * Incident phases & risk acceptance * The “jockey and horse” analogy for state control Resources Mentioned * Grenfell (Netflix documentary) * The Kerslake Report – Manchester Arena Inquiry * Richard Gassaway – Situational Awareness Matters * On the Trail of Genghis Khan – Tim Cope Chapters: 00:00 – Incident Command Under Pressure 07:00 – Early Experiences of Overwhelm 12:30 – What Incident Management Really Involves 18:00 – Process, Preparation & Staying Calm 25:00 – Real Fireground Decision-Making 34:00 – Training, Assessment & Stress Inoculation 45:00 – Situational Awareness & Adaptive Command 58:00 – Mental Skills Training & Final Reflections

Station Officer Sam Parkhouse AFSM: Breathwork & Fireground Performance

In this episode, we speak with Station Officer Sam Parkhouse AFSM, a firefighter with nearly two decades of operational experience and a national leader in firefighter wellbeing and recovery. Sam has been instrumental in developing the FRNSW Firefighter Wellness Retreat, a residential somatic-based program designed to help firefighters address the cumulative toll of trauma, organisational stress, and high-consequence operational work. Drawing from this work, Sam has introduced breathwork as a foundational operational skill, now taught to all FRNSW recruits. This session provides firefighters with practical tools to manage their stress response, improve cognition and decision-making under pressure, and support long-term wellbeing and performance. Resources Mentioned in the Episode Breathwork Skills & Instructional Videos 4-7-8 Method https://youtu.be/Egr8iGBg8Oc?si=6Ju7LdK7_vjXM86- [https://youtu.be/Egr8iGBg8Oc?si=6Ju7LdK7_vjXM86-] Physiological Sigh https://youtu.be/kSZKIupBUuc?si=H8rhk4UvmvBUYUzR [https://youtu.be/kSZKIupBUuc?si=H8rhk4UvmvBUYUzR] Box Breathing https://youtu.be/n1lPLTAiB48?si=H-g9GRbaiQ51S0wF [https://youtu.be/n1lPLTAiB48?si=H-g9GRbaiQ51S0wF] https://youtu.be/bF_1ZiFta-E?si=YgDc0lzZ6_AobFrU [https://youtu.be/bF_1ZiFta-E?si=YgDc0lzZ6_AobFrU] Books The Body Keeps the Score — Bessel van der Kolk A foundational text on trauma, the mind–body connection, and how trauma is stored physiologically. Breath: The New Science of a Lost Art — James Nestor An accessible and evidence-backed exploration of breathwork, respiratory health, and performance. Apps & Digital Resources Oxygen Advantage (Patrick McKeown) Free guided exercises for stress reduction, athletic performance, respiratory training and sleep. https://oxygenadvantage.com [https://oxygenadvantage.com] Insight Timer A comprehensive library of guided breathwork, mindfulness sessions, and somatic practices. https://insighttimer.com [https://insighttimer.com] Short Episode Timings 00:45 – Meet Station Officer Sam Parkhouse AFSM Sam’s background and his nationally recognised work in firefighter wellbeing. 05:00 – The FRNSW Wellness Retreat How somatic practices like breathwork, cold exposure and yoga help firefighters recover from trauma. 12:20 – Trauma, the Body & the Nervous System Understanding emotional numbing, sympathetic activation, and why regulation matters on the fireground. 19:45 – Breathwork for Operational Performance When and how firefighters can use breathwork during en-route stress, at incidents, and for recovery. 24:30 – Three Practical Techniques Physiological sigh, box breathing, and the 4-7-8 method—what they are and when to use them. 42:15 – Embedding Mental Skills in Training Why breathwork must be practiced consistently and delivered by training staff to change culture and performance.

Ep. 6 Dan Haesler - Playing Fearless

Episode Overview In this episode, Sam sits down with performance and leadership coach Dan Haesler to explore how psychological skills used by elite athletes and teams can be adapted for firefighters, teachers and other high-pressure professions. Dan traces his journey from a rugby-mad kid in the UK, to PE teacher, to leading work in positive psychology in NSW schools, to now working with NRL premiership teams, Olympians, and corporate leaders. Along the way he unpacks practical mental skills, leadership frameworks, and real stories from the Penrith Panthers, Samoa’s national team, and Jess Fox that map directly onto the realities of the fireground. * 00:15 – Intro: Why mental skills for firefighters * 01:14 – Meet Dan Haesler & his journey * 09:52 – “Play Fearless” explained * 13:40 – Mental toughness vs mental flexibility * 20:47 – Living intentionally vs autopilot * 29:39 – Inside the Penrith Panthers environment * 40:53 – Imagery & mental rehearsal in action * 55:48 – Jess Fox & reframing pressure: “I deserve to do my best” * 1:03:38 – The Red–Blue Tool (red brain, blue brain, purple state) * 1:06:33 – Recommended resources & closing thoughts Resources & References Mentioned Books * The Act of Leadership: A Playbook for Leading with Humility, Clarity and Purpose – Dan Haesler * Perform Under Pressure – Dr Ceri Evans (Red–Blue mind model) * The Performance Paradox: How to Learn and Grow Without Compromising Results – Eduardo Briceño * The Creative Act: A Way of Being – Rick Rubin Podcasts * Play Fearless Podcast – hosted by Dan Haesler * Choiceology – hosted by Katy Milkman (behavioural economics & decision-making) * The Sport Psych Show – hosted by Dan Abrahams (sports psych research & practice) People & Ideas * Martin Seligman – Positive psychology / wellbeing science. * Carol Dweck – Growth mindset. * Kerry/Ceri Evans – Red–Blue mind model (Perform Under Pressure). * Eduardo Briceño – Performance vs Learning Zone, The Performance Paradox. Tonga vs Samoa Nov 2025 https://www.youtube.com/watch?v=CNYffYrNhZM [https://www.youtube.com/watch?v=CNYffYrNhZM] Jess Fox - "I deserve to do my best!" https://www.youtube.com/watch?v=8hsw6Vn-zN0 [https://www.youtube.com/watch?v=8hsw6Vn-zN0]

Ep.5 Rob Mason: Rob Mason (Mindset for Runners)

Rob Website and Access Podcast : https://www.robmasonruns.com.au/ [https://www.robmasonruns.com.au/] Chapters: * 00:00 — Why mindset is the “low-hanging fruit” for fireground performance * 03:50 — Rob’s early career: modelling calm, competent leaders * 06:00 — Calmness as optimal arousal (and finding your personal level) * 11:30 — Coast to Kosci: the mindset gap → the turnaround * 17:45 — Research: self-talk boosts endurance; how to build your phrase * 22:20 — Instructional vs motivational vs coping self-talk (fireground examples) * 39:40 — Vision, Purpose, Meaning → Goal setting that sticks * 54:20 — Personal Operating System & “Game Face” by scenario * 1:10:40 — Journaling & reflection: turn experience into expertise * 1:16:50 — Resources & parting advice Resources: * The Chimp Paradox — Prof. Steve Peters * The Brave Athlete — Simon Marshall & Lesley Paterson * The Confident Mind — Dr. Nate Zinsser * The Inner Game of Tennis — W. Timothy Gallwey * A-/B-Game framing — Emma Murray * Psycho-biological model of endurance — Prof. Samuele Marcora