Nor-Lea Life
BranDee Savell, CNO and Hans Baijense, Director of Performance Excellence sit down with host, David Shaw for an inside look at the journey to earning the Malcolm Baldrige National Quality Award. But the story doesn’t stop at the award. Together, they explore how this achievement can drive real change across rural healthcare, improving patient outcomes, strengthening teams and raising the standard of care for communities that need it most. It’s a candid, insightful discussion about excellence in action and the lasting impact of quality care.
13 episodios
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