ON PAR - An MSP Industry Leaders Podcast

On Par Podcast - Episode 14 - From MRR to Contracts that Protect

38 min · 9 de sep de 2025
Portada del episodio On Par Podcast - Episode 14 - From MRR to Contracts that Protect

Descripción

In this episode of the On Par Podcast, Greg Sharp speaks with James Davis, Chief Strategy Officer at TSP Advisory, about the realities of the modern MSP. James shares why the industry must move beyond rigid, one-size-fits-all service models and embrace a portfolio approach: hourly, retainers, fixed projects, and recurring revenue. He warns against relying on handshake agreements and outdated contracts, explains how contract maturity can reset client relationships, and challenges MSPs not to copy the market — because the “average” MSP isn’t doing well. It’s a candid, practical conversation about billing, risk, growth, and how to build a sustainable MSP business in 2025 and beyond. This podcast is hosted by ZenCast.fm [https://wwww.zencast.fm]

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15 episodios

episode On Par Podcast - Episode 15 - Capturing the AI Opportunity artwork

On Par Podcast - Episode 15 - Capturing the AI Opportunity

Episode: Capturing the AI Opportunity Host: Greg Sharp, ZenContract Guest: Dustin Puryear, Founder - Giant Rocketship AI is no longer a future trend - it’s actively reshaping how MSPs deliver, price, and scale their services. In this episode of Zencast, Greg Sharp sits down with Dustin Puryear, Founder of Giant Rocketship, to explore how MSPs can move beyond hype and start practically capturing the AI opportunity. Rather than focusing on tools alone, the conversation dives into where AI actually delivers value - from readiness assessments and compliance, to workflow automation and managed workloads. Greg and Dustin share real-world examples, commercial strategies, and practical starting points MSPs can use today. In this episode, we cover: * Why AI readiness assessments are a logical starting point for MSPs * How MSPs can monetise AI beyond simply reselling tools * The growing importance of AI compliance, data security, and governance * How embedding AI into workflows and service delivery unlocks real value * Why MSPs are shifting from managing workstations to workloads * How to use internal automation as a blueprint for customer offerings * Where the biggest commercial opportunities exist for MSPs right now Key takeaway: AI becomes truly valuable when it’s delivered as a managed service, not a standalone tool. The MSPs that win will be the ones who package intelligence, compliance, and automation into clear, repeatable offerings. ---------------------------------------- This podcast is hosted by ZenCast.fm [https://wwww.zencast.fm]

24 de ene de 202626 min
episode On Par Podcast - Episode 14 - From MRR to Contracts that Protect artwork

On Par Podcast - Episode 14 - From MRR to Contracts that Protect

In this episode of the On Par Podcast, Greg Sharp speaks with James Davis, Chief Strategy Officer at TSP Advisory, about the realities of the modern MSP. James shares why the industry must move beyond rigid, one-size-fits-all service models and embrace a portfolio approach: hourly, retainers, fixed projects, and recurring revenue. He warns against relying on handshake agreements and outdated contracts, explains how contract maturity can reset client relationships, and challenges MSPs not to copy the market — because the “average” MSP isn’t doing well. It’s a candid, practical conversation about billing, risk, growth, and how to build a sustainable MSP business in 2025 and beyond. This podcast is hosted by ZenCast.fm [https://wwww.zencast.fm]

9 de sep de 202538 min