People Who Plan | Inside the Minds of Modern Operators
Jesse Hartman took an unconventional road into data science — music theory, a stint running coffee shops in Austin, and a long-running coffee podcast before a boot camp landed him in supply chain. In this episode, Jeremy Pomp and Michael Rossiter dig into how that winding path shaped the way he thinks about operations, and what it actually means to be a "data scientist" in the age of AI.The conversation centers on how radically the work has changed. Jesse explains the difference between cognitive offloading (handing work to AI while staying firmly in the loop) and cognitive surrender (the trap of trusting it blindly), and why reviewing and approving code all day is its own kind of exhausting. He shares how tools like Claude Code have dissolved the old silos at Atomic — now he's shipping front-end fixes, and a customer feedback feature that once felt like weeks of work went live in about two hours.Along the way: managing the impossible economics of low-temp, non-homogenized milk at a coffee shop (you can't run out, but you can't overstock), why "the best fertilizer is the gardener's footsteps," and the throughline that ties it all together — AI hasn't changed the fundamentals of good operations, it's just exposed where planning is weak. As Jeremy puts it, the hard part was never doing more; it's making things simple.Plugs: Jesse's music on SoundCloud (EP in the works) https://hartman.coffee/music/ and thecoffeepodcast.com.
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