Press One for NICE’s Massive Moment

Press One for Pat Greco

Steve and Shannon are back with a lively catch-up and a double dose of “Low-Hanging Fruit” on AI before teasing an interview with local business leader Pat Greco about a new St. Charles development (and a little Northwestern Wildcats banter). (36:30) Pat, a key figure in the Foxhaven Square project in St. Charles. They discuss Pat's background in the family business, the vision behind the Foxhaven Square development, and its potential impact on the community. The conversation highlights the importance of family values, perseverance, and the excitement surrounding the new mixed-use space that aims to enhance the local economy and provide a vibrant gathering place for residents.

Press One for Pam Marsh

In this episode, Steve and Shannon Clemonds discuss their busy lives, including Shannon's return to wedding planning after nine years, a neighborhood rodeo party, and the impact of AI in movies. They also share their fall bucket list and thoughts on the polarizing nature of politics. Steve welcomes Pam Marsh, Vice President of Sales at Udemy, to discuss the importance of continuous learning and development in organizations. They explore how learning drives personal growth, organizational performance, and innovation. In our conversation we talked about how the best organizations don’t chase the “next big thing” for the sake of it. Instead, they listen with intent, solve what truly matters, and build trust that keeps customers coming back—and even attracts new ones.

Press One for NICE’s Massive Moment

In this episode of the Press One Podcast, host Steven Clemonds discusses significant developments in the customer experience sector, including the launch of the iPhone 17, a major donation to the University of Illinois, and the acquisition of Cognigy by NiCE. He highlights the importance of these events for both the tech industry and customer experience, emphasizing NICE's leadership in the Gartner Magic Quadrant. The episode concludes with a positive outlook for the future of NICE and its customers.

Press One for Chris and Megan Curren

This week on the Press One Podcast, Steve and Shannon sit down with Chris and Megan Curren, the husband-and-wife duo behind one of Chicagoland’s most talked-about restaurants—The Graceful Ordinary in St. Charles, Illinois. From a vision of turning a historic riverfront bank building into a warm, modern-day “ordinary” (a colonial gathering place), the Curren's have built more than a restaurant—they’ve created a community hub. In this episode, we cover: * Chris’s journey from Chicago’s top kitchens to opening his own restaurant in the suburbs. * Megan’s hospitality expertise and the role of culture in shaping unforgettable guest experiences. * Why they believe a happy team leads to happy guests—and how they live that every day. * The importance of mental health in restaurant culture, and how they’re setting new standards for staff well-being. * Their exciting plans for expansion: a new restaurant in Aurora (Winter 2025/26) plus two new concepts coming to St. Charles. Whether you’re passionate about food, leadership, or customer experience, this conversation is packed with insights on building something lasting—one plate, one guest, and one experience at a time.

Press One for Bernie Borges

In this episode of the Press One Podcast, hosts Steve and Shannon Clemonds kick things off with their signature blend of banter and relatability. From Cubs vs. Cardinals jabs to summer bucket lists and parenting wins, the episode opens with warmth, laughter, and a healthy dose of real life. Then, Steve sits down with Life Fulfilled podcast host and seasoned content strategist Bernie Borges for a thought-provoking conversation about personal growth, leadership, and finding fulfillment in every season of life. Bernie shares the story behind his unique "Five Life Pillars" framework—health, fitness, career, relationships, and legacy—and how it’s become the foundation for his work in fulfillment-centric leadership. Listeners will learn: * Why fulfillment—not just engagement—is the secret to high-performing teams * How legacy becomes more important as life progresses * Practical ways leaders can build authentic relationships at work * Why recognizing small wins can create long-lasting impact * How Bernie is helping organizations measure fulfillment as a performance strategy Bernie also discusses the evolution of his podcasting journey, his favorite guests, and his dream interview with Arianna Huffington. Whether you're a leader, parent, or someone seeking more meaning in your day-to-day, this episode is packed with insights that will resonate far beyond your earbuds. 🎧 Plus: Shannon’s iced coffee debacle, Steve’s “Karen tendencies,” and why you should never kayak in the same boat as your spouse.