Episode 8: Defining the Continuous Improvement Organization - Part 1

Episode 11: How to Perform a Failure Mode and Effects Analysis (FMEA)

Send us Fan Mail [https://www.buzzsprout.com/2275510/fan_mail/new] Welcome to the episode nobody wants to sit through but everybody needs. Today we tackle one of the heaviest (and most valuable) tools in the process-improvement toolbox: the Failure Mode and Effects Analysis — FMEA. Think of it as the colonoscopy your process never asked for but desperately needs. It’s long, occasionally uncomfortable, and you’ll see things you can’t unsee… but it just might save the patient. In this episode I walk you through: * Why FMEA is worth the heroic effort (and how to sell it to your sponsor) * The exact inputs you need before you dare schedule the first meeting * Every column in the FMEA template explained (with the gotchas most books forget) * Real-time facilitation tips so you don’t lose two weeks of your life arguing over whether something is a 4 or a 5 * How to pick the right scoring scale (1-10? 1-5? 1-3-9? I give you my vote and why) * A live, hands-on example (watch the YouTube version to see the spreadsheet in action) * How to turn your finished FMEA into measurable proof that your improvement project actually delivered value If you’ve ever been dropped into a process that’s on fire and nobody can tell you where the risks actually are… this episode is your fire extinguisher. Video version (with the full live FMEA build): https://youtu.be/XS6xuTNVw14 [https://youtu.be/XXXXXXX] Leave your war stories, tips, or “I survived an FMEA” scars in the comments — I read every one. Onwards and Upwards! Support the show [https://www.buzzsprout.com/2275510/support]

Episode 10: Why You Should Consider PMP Certification

Send us Fan Mail [https://www.buzzsprout.com/2275510/fan_mail/new] After a long pause in producing episodes, I’m back to talk about something that’s been a major milestone in my professional journey — earning the Project Management Professional (PMP®) certification. In this episode, I share: * What the PMP is and what it represents * Why I decided to pursue it after years of hesitation * How process improvement professionals can benefit from it * What the exam is really like — from prep to mindset * What I’d do differently if I had to start over If you’ve been curious about whether the PMP is worth your time or investment, this candid reflection will help you decide. Support the show [https://www.buzzsprout.com/2275510/support]

Episode 9: Defining the Continuous Improvement Organization – Part 2

Send us Fan Mail [https://www.buzzsprout.com/2275510/fan_mail/new] In the second half of our discussion on what defines a world-class CI organization, we explore the remaining four domains that complete the framework: Process & System Indicators, Alignment with Metrics, Leadership & Resource Support, and Outcome-Based Indicators. From enterprise methodologies to the importance of sustained improvements, company-wide alignment, and financial outcomes, this episode provides a blueprint for assessing and advancing your CI maturity. We also examine how innovation connects to continuous improvement—and how to measure it. Don’t miss Part 1 if you haven’t heard it yet—it sets the foundation with Culture and Customer Alignment. This is essential listening for CI leaders, business executives, and change agents ready to build something transformative. Support the show [https://www.buzzsprout.com/2275510/support]

Episode 8: Defining the Continuous Improvement Organization - Part 1

Send us Fan Mail [https://www.buzzsprout.com/2275510/fan_mail/new] In this episode, we take a step back to explore the ultimate goal of continuous improvement work. Drawing from Covey’s “begin with the end in mind,” we outline six indicators of a high-performing CI organization—spanning culture, customer alignment, leadership, and more. If you're focused on driving real, lasting impact beyond just tools and techniques, this episode helps you anchor your efforts in a clear vision of what “Good” truly looks like.  Support the show [https://www.buzzsprout.com/2275510/support]

Episode 7: Why You Need to Process Map with a Pro

Send us Fan Mail [https://www.buzzsprout.com/2275510/fan_mail/new] In this final episode of our process mapping series, we explore why hiring a professional to facilitate process mapping can be a game-changer. From quicker results and reduced team burden to unbiased insights and higher-quality output, this episode breaks down six compelling reasons to bring in an expert. Whether you're a decision-maker or a process improvement practitioner, you’ll find valuable guidance on how to get the most from this foundational tool.  Support the show [https://www.buzzsprout.com/2275510/support]