What Makes a Great RTCC Hire? And How Do You Lead Without a Rulebook?

What Makes a Great RTCC Hire? And How Do You Lead Without a Rulebook?

How do you build a Real-Time Information Center (RTIC) from the ground up, while launching DFR and proving ROI to chiefs, council, and community? Jamie Hudson, Director of Real-Time & DFR Consulting, and Caity Peak, Collaborative Policing Strategist, host a candid conversation with:  • Andrea Cortez, RTIC Manager, Elk Grove PD  • Nikki Bell, RTIC Manager, Vacaville PD They unpack: hiring for drive and a "stick-to-it-iveness" attitude, balancing assertiveness with relationships, working in the “gray” before policies exist, documenting impact, and practical ways to measure value—beyond simple clearance counts. You’ll learn – What traits predict success in RTIC roles (and why backgrounds can vary widely) – How to operate without a perfect SOP and when to finally write one – Smart, simple metrics that demonstrate impact (CAD/RMS labels, ticketing, case time-to-resolution) – How to partner with chiefs and command to keep momentum – Career advice for anyone considering RTIC/RTCC work If you’re launching or leveling up an RTIC/RTCC or DFR program, this episode is a blueprint. 👍 Like & subscribe for more conversations on public safety innovation.

From Cop to Drone Pioneer: How Flock Aerodome Is Revolutionizing Public Safety with DFR

Rahul Sidhu, VP of Aviation at Flock, joins hosts Jamie Hudson and Dalton Webb for a special episode of the Flock Safety podcast to talk all things Drone as First Responder (DFR)—from building Aerodome to joining Flock.  As a former full-time police officer and current reserve officer, Rahul brings his deep public safety experience into tech to help shape the future of DFR and other drone deployments for public safety.  In this episode, he shares:  • The origin story behind Aerodome and how it merged with Flock  • Why video games like Overwatch inspired the drone UX  • How flying at 400 ft isn’t just better—it’s a physics advantage  • The reality behind the DFR 1.0 vs. 2.0 vs. 3.0 evolution  • Why autonomous, multi-drone operations are the future of policing  • Cost-saving strategies and real ROI for agencies  • What agencies need to commit to if they want to launch a successful drone program This is a deep dive into innovation, logistics, and leadership in public safety tech, and it’s one of the most insightful episodes yet. Don’t miss it! 📌 Subscribe for more on public safety, tech innovation, and how communities thrive.

Beyond Crime: How Vacaville PD’s New RTIC Is Uniting a City Around Public Safety

Join us in Vacaville, California, as Jamie Hudson and Caity Peak sit down with Police Chief Chris Polen to explore the city’s journey toward smarter, safer public service.  From humble beginnings to the launch of a cutting-edge Information Center and Drone as First Responder (DFR) program, this conversation captures how innovation, community values, and collaboration with Flock Safety are redefining local policing. You’ll hear about: – The origins of Vacaville’s Real Time policing initiative – Lessons learned from Elk Grove’s pioneering model – The challenges of managing grant funding responsibly – How staffing decisions, smart technology, and community buy-in shape success – A visionary leader’s hope for regional collaboration 👉 Whether you’re in law enforcement, civic leadership, or just curious about the future of community safety, this is a must-watch. Subscribe to catch more real-world stories of innovation in public safety.

Leading with Heart: Chief Bobby Davis on Real-Time Policing, DFR & Building Trust in Public Safety

In this episode, Elk Grove Police Chief Bobby Davis shares the leadership principles, operational decisions, and cultural values that have shaped one of the most forward-thinking law enforcement agencies in the country. From launching one of the first Real-Time Information Centers (RTIC) in the region to embracing Drone as First Responder (DFR) technology, Chief Davis offers a candid look at how people-first leadership and strategic innovation can transform a department—and a community. Topics we explore: – Why leadership rooted in empathy, love, and accountability can drive real results – How Elk Grove PD’s RTIC became more than a tactical center—it became the cultural heart of the department – The decision-making framework that empowered front-line personnel to lead DFR adoption – How real-time tech helps reduce bias, increase transparency, and improve officer and community safety – The long game of public safety innovation: what scales, what matters, and what leaders should consider before making big bets Whether you’re in law enforcement, city government, or just curious about the future of public safety, this conversation with Chief Davis offers both inspiration and practical insight. 🎧 Don’t forget to subscribe for more thoughtful conversations on the future of policing and community safety.

Making the Leap: Leveraging Law Enforcement Skills in the Private Sector

What does it take to successfully transition from a law enforcement career into the private sector? In this episode, Jamie Hudson, Dalton Webb, and Matt Bellamy (Real-Time & DFR Consulting Manager) share their stories of moving from patrol, investigations, and real-time crime centers into new roles that expand their impact on public safety. They discuss: – How years of law enforcement experience build unique problem-solving and leadership skills – Why those skills translate powerfully into tech, consulting, and customer-facing roles – The considerations—like benefits, pensions, and culture—when making the leap – The importance of aligning your next chapter with both your expertise and your passion This isn’t about leaving law enforcement behind—it’s about taking what you’ve learned and using it to make an even broader impact. Whether you’re in uniform now or already thinking about what’s next, this conversation highlights the possibilities that come with carrying your skills forward. 👉 Subscribe for more conversations at the intersection of public safety, and innovation.