Research in Action

Navigating public perceptions of justice in frontline services

29 min · 3 de jun de 2026
Portada del episodio Navigating public perceptions of justice in frontline services

Descripción

In this episode of Research in Action, Professor Joe Tomlinson explores what fairness means in everyday encounters with public services, from welfare systems to mental health care. Drawing on extensive research, he explains how people’s experiences of processes and not just outcomes, shape trust in government, their willingness to engage, and even wellbeing. The conversation explores how perceptions of justice are formed, and what “good” system design really looks like in practice. Highlighting the importance of dignity, respect and context, this episode provides insight into how fairer processes can improve both individual experiences and the effectiveness of public policy.

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Research in Action - The Laws of Social Reproduction

In this episode of Research in Action, Helen Wright speaks to Professor Prabha Kotiswaran and the team behind the EU-funded project, The Laws of Social Reproduction, about how law shapes women’s paid and unpaid labour in India. Drawing on six years of interdisciplinary research into carework, surrogacy, sex work, domestic labour, and unpaid domestic and care work, they explore how ‘social reproduction’, a term that encompasses the work that sustains life, is often hidden, undervalued, or criminalised.  Combining fieldwork, feminist legal theory and policy engagement, their research shines a spotlight on this hidden engine of society by rethinking how laws and policies recognise (or refuse to recognise) women’s reproductive work, including the idea of an ‘Indian Care Manifesto’ that centres care at the heart of justice and equality.

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