Rural Roots: A Road Less Travelled Presented by NCH- Episode 20

Rural Roots: A Road Less Travelled Presented by NCH- Episode 21

In the Season 2 finale of Rural Roots: A Road Less Travelled, Ren and Gavin revisit some of their favorite moments from a season centered on collaboration, community, and the realities of rural healthcare.   Through a collection of memorable clips, the episode explores what it means to work together across teams and organizations, support the people delivering care, listen closely to the communities we serve, and face the challenges of rural healthcare with honesty, creativity, and commitment.   It is a look back at the conversations that made Season 2 meaningful, along with a few moments that reminded us why the people behind the work matter just as much as the work itself.

Rural Roots: A Road Less Travelled Presented by NCH- Episode 20

In this episode of Rural Roots: A Road Less Travelled, Ren and Gavin sit down with Angie Schierer, President of Ambulatory Operations at North Country Healthcare, to explore the often unseen side of healthcare that happens long before a patient ever walks through a hospital door.   Angie shares her journey into healthcare leadership and offers an inside look at the role ambulatory services play in keeping rural communities healthy. Together, they discuss access to care, the importance of prevention and primary care, and the unique challenges rural patients face when transportation, distance, and provider shortages become barriers to getting the care they need.   The conversation also explores leadership, innovation, and what it takes to build systems that work for both patients and healthcare teams. Along the way, Angie reflects on lessons learned throughout her career, the value of listening, and the opportunities she sees for the future of rural healthcare.   From community health to healthcare access, this episode is a reminder that some of the most important care happens outside the walls of a hospital, and that strong rural healthcare starts with meeting people where they are.   #RuralRootsPodcast #RuralHealthcare #NorthCountryHealthcare #HealthcareLeadership #CommunityHealth #PrimaryCare #HealthcareAccess #AmbulatoryCare #RuralMedicine #HealthcareInnovation #OneTeamOneMission

Rural Roots: A Road Less Travelled Presented by NCH: Episode 19

In this episode of Rural Roots: A Road Less Travelled, Ren and Gavin sit down with Natalie Valliere, RN, CLC, C-NPT, Nurse Manager of the Valley Birthplace at Androscoggin Valley Hospital. Natalie shares what personalized, family-centered maternity care looks like in a rural hospital setting, and how her team supports families through one of life’s most meaningful transitions. From private labor and delivery suites to lactation support, wireless fetal monitoring, nitrous for pain management, and the small comforts that help families feel more at home, the Valley Birthplace is designed around safety, connection, and individualized care. Together, they also explore AVH’s use of the TeamBirth model, an evidence-based approach that strengthens communication, shared decision-making, and trust between birthing parents, support people, nurses, and providers. Natalie reflects on why feeling heard matters so deeply during childbirth, how rural maternity care is rooted in relationships, and what it means to care for families close to home. From first contractions to first memories, Natalie and the Valley Birthplace team are helping families feel supported, informed, and cared for every step of the way.

Rural Roots: A Road Less Travelled Presented by NCH- Episode 18

In this episode of Rural Roots: A Road Less Travelled, Ren and Gavin sit down with Erica Hoyt, Medical Staff Coordinator at North Country Healthcare, whose work supports the behind-the-scenes processes that help keep rural healthcare safe, organized, and ready for patient care. Erica shares what credentialing really involves, why trust and confidentiality are central to the work, and how careful coordination helps ensure that medical staff are prepared to serve patients across the North Country. This conversation also reflects on the value of work that is not always visible, but is deeply essential. Erica talks about what it can feel like to lean into discomfort, grow through new challenges, and step into responsibilities that require precision, communication, and courage. Her story is a reminder that rural healthcare depends not only on the people providing care at the bedside, but also on the professionals who protect trust, support providers, and keep the System moving behind the scenes.

Rural Roots: A Road Less Travelled Presented by NCH- Episode 17

In this heartfelt episode of Rural Roots: A Road Less Travelled, Ren and Gavin sit down with Karen Gagnon from North Country Healthcare’s Case Management team. Known by colleagues for her extraordinary compassion, Karen shares what it means to support patients and families during some of the most vulnerable moments of their lives. Recently recognized through a DAISY Award nomination, Karen reflects on the power of empathy in healthcare, the importance of staying curious, and how asking thoughtful questions can help patients and families feel heard, understood, and supported. This conversation explores the emotional side of healthcare work, the humanity behind case management, and the quiet leadership that happens through presence, patience, curiosity, and care. Warm, thoughtful, and deeply grounded in mission, Karen reminds us that healthcare is ultimately about people showing up for one another.