From Accidental PT to Clinical Partner: Whitney Britton's Leadership Journey

Special CSM Broadcast!!:

🎙️ Podcast Episode Summary Recorded live at CSM in Anaheim, this episode of the S2N Podcast features a dynamic conversation with Tiffany Treis, Program Director of the PTA program at Gurnick Academy of Medical Arts in Fresno. Tiffany shares her 20-year journey as a Physical Therapist Assistant turned educator and program director, helping launch Gurnick’s first PTA program in California’s Central Valley. With healthcare facing a shortage of nearly 30,000 clinicians nationwide, the need for innovative education models has never been greater. Key highlights from the conversation: ✅ Launching a new PTA program in the Central Valley 🚀 An accelerated 11-month pathway to licensure 🎓 Serving students from 19-year-olds fresh out of high school to second-career professionals 📈 Addressing the growing workforce shortage in physical therapy 🤝 The power of mentorship and clinical partnerships 🧠 Continuing education insights from CSM sessions on O2 desaturation, diabetic neuropathy, and Parkinson’s interventions Beyond the professional conversation, there’s culture, connection (yes — Azores shoutout 🇵🇹), and a shared passion for elevating the next generation of clinicians. If you care about the future of physical therapy education, workforce development, and building strong clinical leaders in the Valley — this episode is for you.

From Accidental PT to Clinical Partner: Whitney Britton's Leadership Journey

She didn’t plan on becoming a physical therapist. She didn’t expect to lead a clinic. And she definitely didn’t think she’d be shaping marketing strategy for a growing company. But 15 years later, Dr. Whitney Britton is doing all three. In this episode of the S2N Podcast, Whitney shares: • How MDT changed her clinical confidence • What leadership really looks like behind the scenes • The hardest lessons she learned managing people • Why mentorship accelerated her growth • How PRO-PT 2.0 is creating new opportunities to serve and lead If you care about growth — personally or professionally — this conversation is for you.

She Walked in Without a Job, and Helped Build PRO-PT

Episode 19: In this special episode of the S2N Podcast, Richard sits down with Stacy Schwab, the longest-tenured team member in PRO-PT history, to reflect on nearly 24 years of growth, relationships, and experiences second to none. From walking into a brand-new physical therapy clinic in 2001—without a job posting and armed only with red velvet cake and homemade cookies—to becoming a cornerstone of PRO-PT’s marketing and referral relationships, Stacy shares the unlikely, heartfelt story of how it all began. The conversation dives into: What drew Stacy to PRO-PT before it was PRO-PT Why patient experience and genuine care mattered then—and still matter now The hustle of the early days, doing everything from front desk to cleaning Lessons learned from building trust, relationships, and culture over decades A few unforgettable stories (including diesel fuel, Venice Beach, and a lot of laughter) This episode is a reminder that culture isn’t built overnight—it’s built through people, consistency, and showing up the right way, day after day. If you care about leadership, longevity, relationships, and what it really means to create experiences second to none, this is one you don’t want to miss.

Building Teams Committed to Culture with Rocky Cisneros

Episode 18: In this episode of the S2N Podcast, Richard sits down with Dr. Henry “Rocky” Cisneros, Director of Talent Acquisition at PRO-PT, to unpack Rocky’s decade-long journey with the company and the mindset behind building teams that are truly second to none. Rocky shares how his career evolved from treating therapist, to clinic director, to leading talent acquisition — all while staying grounded in patient care and relationships. He reflects on the importance of values-based leadership, long-term vision over short-term fixes, and why great recruitment is less about filling positions and more about aligning purpose, culture, and growth. Throughout the conversation, Rocky and Richard explore what defines a “PRO-PT person,” the difference between burnout and boredom, and why service-driven healthcare professionals must think beyond a job and toward a career. Rocky also offers candid insight into decision-making, personal growth, and the responsibility leaders have to invest in people — not just systems. The episode closes with a powerful reminder: you only get one shot — aim big, commit fully, and surround yourself with people and a culture that challenge you to be your best. This conversation is a must-listen for physical therapists, leaders, and anyone thinking about what it really means to grow, lead, and elevate together.

PRO-PT 2.0: New Year. New Leadership. New Vision

🎙️ Episode 17: PRO-PT 2.0 In the first S2N Podcast episode of 2026, Richard sits down with Dave Harris, PRO-PT’s new CEO, to talk leadership, culture, and what’s next for the organization. Dave shares his journey from PT tech to executive leadership, the mentors who shaped his philosophy, and why developing people—not just growing clinics—is the real measure of success. Together, we unpack what “PRO-PT 2.0” really means: staying rooted in the Second to None mission while expanding opportunity, elevating leaders at every level, and building infrastructure that allows clinicians to focus on what matters most—patient care. From opening new clinics to creating clear leadership pathways, this episode sets the tone for a year focused on growth, accountability, and intentional culture. If you care about leadership, people development, and building something bigger than yourself, this episode kicks off 2026 the right way.