Dispatch Journeys: Leadership, Purpose and Positivity in Healthcare

Leadership and Compassion in Sexual Assault Support Services

In this episode of Safe Talks, Gemma Bond visits Dorset Shores Sexual Assault Referral Centre (SARC) in Bournemouth to speak with Ali Caller, SARC Manager, and Mathilda (Tilly) Crow, Crisis Support Worker. They discuss the reality of supporting people after sexual assault, why “the swab is not the job,” and how trauma-informed care, empathy and leadership help survivors regain control in some of the most difficult moments of their lives. Let Gemma know what you think over on LinkedIn: https://www.linkedin.com/in/gemma-bond-phl-group/ https://rapecrisis.org.uk/

Dispatch Journeys: Leadership, Purpose and Positivity in Healthcare

In episode 4 of the Safe Talks Podcast, we explore two stories that show how culture and systems work together to transform healthcare teams. Operational Team Leader James shares with host Gemma Bond how he brought structure and high standards to his leadership role, creating training resources and consistent processes in a fast-paced dispatch environment. But he’s clear: systems only work when paired with positivity, trust and a culture where people feel they belong. Alongside him, Operating Department Practitioner Kemet reflects on leaving nursing during the pandemic, working outside healthcare, and ultimately returning after realising he wanted to make a meaningful impact.  Kemet’s path into healthcare was anything but linear. After stepping away from nursing during the pandemic and a stint in the corporate world, he realised he was missing a sense of purpose. Returning to healthcare, he rediscovered what truly motivates him. To hear more about truly impactful leadership, career journeys, and creating cohesive healthcare teams, listen now.  Let Gemma know what you think over on LinkedIn: https://www.linkedin.com/in/gemma-bond-phl-group/

Community & connection: A day in the life of an out-of-hours GP

This month our host, Gemma Bond, Chief Clinical Officer at PHL, talks to Dr Palwinder Klair, an out-of-hours GP working in Birmingham. Let Gemma know what you think over on LinkedIn: https://www.linkedin.com/in/gemma-bond-phl-group/

Inclusive Healthcare: The vital role of the Special Allocation Scheme

Nobody should be refused essential healthcare. This month, Gemma is joined by Dana and Theresa from The Special Allocation Scheme (SAS). They discuss what it takes to deliver care to marginalised members of society, transformative leadership skills and how to build a health service that breaks down communication barriers, cultural barriers, and inequality. Let Gemma know what you think over on LinkedIn: https://www.linkedin.com/in/gemma-bond-phl-group/

The Importance Of Human Connection

In the inaugural episode of Safe Talks, Gemma talks with two leaders who have transformational leadership styles: Julie Wallace, a Clinical Governance Manager; and Dr Rasim Chowdhury, a Clinical Lead and GP from Walsall Urgent Treatment Centre. Let Gemma know what you think over on LinkedIn: https://www.linkedin.com/in/gemma-bond-phl-group/