Sales Rewritten
Sales Rewritten (S1E4) - Frances Arville, Head of Sales, Zinc Why do salespeople love what they do? In the latest episode of Sales Rewritten, the #1 podcast for sellers, host Alex Wood (Surfe) is joined by Frances Arville (Head of Sales, Zinc) as she reveals the “high” of closing a deal. Frances fell into sales “by coincidence”, fell in love with the profession and admits she spent years believing sales managers were just lazy reps who couldn’t sell. Then the pandemic hit, and Frances moved from the US to London - managing a team while learning to sell into EMEA. In this episode, Frances breaks down: ◼️ Why sellers chase the “high” of closing ◼️ Why reps hesitate to ask for commitment - even on £100k deals ◼️ The biggest difference between US and EMEA sales cultures ◼️ Why consistency matters more than being “number one” ◼️ How hiring, selling and dating are basically the same thing Chapters: 0:00-1:03 Trailer 1:03-2:02 Introduction 2:02-2:42 What do you do for a living? 2:42-4:20 Landing my first sales job 4:20-5:42 Selling high-end whiskey 5:42-6:29 Sales…a job or a career? 6:29-7:43 ‘Nothing gets me high like hitting a gong’ 7:43-8:59 The importance of staying in a first job for 3-4 years 8:59-9:31 Progression from rep to AE 9:31-11:25 Moving from Chicago to London 11:25-12:19 The impact of the pandemic 12:19-14:28 Why I NEVER wanted to manage 14:28-16:02 Working EMEA hours in the US 16:01-17:37 The THREE things I wanted to be as a sales manager 17:37-19:37 Gaining the respect of your team as a manager 19:37-21:11 Arriving in London and selling EMEA 21:1-23:38 Mistakes I’ve made as a manager 23:38-25:13 Why some reps won’t ask for a phone number 25:13-26:30 The importance of confidence in selling 26:30-27:53 Learning the art of cold calling 27:53-28:57 Learning from lost deals 28:57-32:06 Learning to love being a sales manager 32:06-34:41 Helping sales reps reach their potential 34:41-36:14 What I’m looking for in a sales rep 36:14-38:32 How can someone go from SDR to AE? 38:32-41:12 Go and find yourself a mentor! 41:12-42:09 What I look for in a mentor 42:09-44:59 Deciding to leave G2 for Zinc 44:59-46:45 Why SALES and DATING are basically the same thing 46:45-47:20 What I’m leaving behind in 2025 47:20-48:51 Biggest deal WON 48:51-50:22 Biggest deal LOST 50:22-51:00 What you love most about working in SaaS sales 51:00-51:45 What you hate most about working in SaaS sales 51:45-52:48 What’s next for you? 52:48-53:53 Outro Sales Rewritten is an honest look at modern sales - for salespeople, by salespeople. Brought to you by Surfe, the high-quality data platform that makes prospecting simpler and smarter. Follow Frances: LinkedIn - https://www.linkedin.com/in/francesarville/ [https://www.linkedin.com/in/francesarville/] Sales Rewritten: 📺 Watch on YouTube: @surfehq 🎙 Listen on Spotify, Apple Music & all major platforms Sponsored by: Surfe - https://kntn.ly/cde7a84f [https://kntn.ly/cde7a84f] Start your 14-day free trial today.
7 episodios
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