Fix My Business
Christopher writes: "My team is frustrating. I hire people and end up jumping in and doing better than them. What am I even paying for?" The two lies: 1. "It's faster if I do it myself." 2. "I can do it better than anybody else." The truth: When you jump in, your team learns they can just come to you. You become the bottleneck. The business can only move as fast as you can move. The Goal (Eli Goldratt): The Theory of Constraints. Find the weakest link in the chain. Fix it. Move on. (Also covered in Scott's book, Fix This Next for Real Estate Investors.) The Batman analogy (from Mike Michalowicz): When the police chief loses control, he turns on the bat signal. Batman swoops in and saves the day. But the movie ends with smoke and ruins. He left a mess. That's what happens when you swoop in to "save" your team. You're stealing their growth: Every time you jump in, you deprive them of learning. You prove they can't be trusted. And you exhaust yourself. The real problem: You haven't defined what "done" looks like. (Episode 56: Define the output, not the task.) The prescription: For one week—or one month—don't redo any work. Document what's wrong. At the end of the week, train on those gaps. The diagnostic question: Am I the constraint—or is my team the constraint? If the team is the constraint, don't step back in. If you're the constraint, figure out how to unconstrain yourself. Got a business question? Ask Scott here: scotttodd.net/ask [https://www.scotttodd.net/ask]
75 episodios
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