But We’ve Never Done it That Way Before

Unconscious Bias

Join us as we define unconscious bias, recognize what it looks like and work to improve it our daily lives.

But We’ve Never Done it That Way Before

Change is hard, but inevitable. Change in healthcare is necessary to ensure that our patients are receiving the best care possible. This can be overwhelming, or, it can be manageable. By following these few simple steps, you avoid being locked into a one-and-done change process. Come follow along on our journey through a PDSA cycle of change.

Won’t you be my neighbor? – Co-management Agreements in the Medical Neighborhood

Are you a good neighbor? Listen in to learn how you can create co-management agreements between primary care and specialty care. Simply put, co-management agreements enhance communication between the specialty provider and the primary care provider and that equals better care for the patient!

I can answer that……through the patient portal

In the healthcare world of Meaningful Use and MIPS, providers are struggling to get their patients to use the patient portal. Listen as a pediatric provider shares insights into how she came to terms with implementing the patient portal as part of patient care.

A Case for ACEs: Screening for Adverse Childhood Experiences

What are adverse childhood experiences (ACEs) and how do they impact health outcomes? Listen to this insightful conversation as Elizabeth Trotman (Charlotte Resilience Project) interviews Dr. Stefanie Reed (Pediatric Hospitalist) and Dr. Martha Edwards, (Primary Care Pediatrician) about the history and importance of the landmark ACEs study, the related neuroscience, and the value of incorporating ACEs screenings into regular office visits.