The Secret to Employee Retention Nobody Talks About (A Salon Owner's Proven System) with Lindsay Pyle

The Secret to Employee Retention Nobody Talks About (A Salon Owner's Proven System) with Lindsay Pyle

Lindsay Pile, founder of Posh Salon, shares the raw and real story of growing her business from a small booth salon in 2004 to a 40–50 person team over 22 years — covering expansion, leadership, and the hard lessons along the way. She and shareholder Perry break down their unique leveling system, associate program, and monthly personal development meetings that keep employees motivated, loyal, and financially empowered. From navigating a full building renovation while staying open, to pivoting through COVID with curbside product delivery, this episode is a masterclass in resilient, people-first business ownership. 00:00 - The Reality of Owning a Business 01:54 - Perry's Journey: From Associate to Shareholder 02:45 - What It's Really Like Opening a Business at 25 03:11 - The Biggest Misconception About Being Your Own Boss 04:00 - Reframing Time Investment as Building Your Future 07:18 - Navigating AI & Social Media in the Salon Industry 08:10 - Why Continuing Education Sets Posh Apart 10:36 - The Level System: From Level 1 to Level 7 12:03 - How the Level System Creates Transparent Career Growth 15:11 - When Stylists Become Mentors: The Level 5 Milestone 16:34 - Monthly Personal Development Meetings (PDMs) 18:02 - Building Through the 2017 Expansion While Staying Open 19:51 - Adding Revenue Streams: The Retail Boutique 20:18 - Bringing On New Shareholders & Delegating Leadership 22:14 - Learning to Let Go & Trust Your Team 26:52 - Big Wins: Salon Today Top 200 in America 31:30 - The Difference Between a Boss and a Leader 38:36 - How to Make Confident Business Decisions 41:04 - Building Resilience as a Business Owner 41:34 - What Lindsay's Role Looks Like Today as CEO Stay Connected: Follow us on Instagram: https://www.instagram.com/vision___studio_/ [https://www.instagram.com/vision___studio_/ ] Follow us on Instagram: https://www.instagram.com/cfbindiana/ [https://www.instagram.com/cfbindiana/] Follow us on Instagram: https://www.instagram.com/posh.salon.spa.boutique/ [https://www.instagram.com/posh.salon.spa.boutique/] Visit: https://www.poshsalon-dayspa.com/ [https://www.poshsalon-dayspa.com/ ] Follow & Subscribe to Community First Bank of Indiana: @CFBindiana Disclaimer: The views expressed in this podcast are those of the guests and do not reflect our official policy. Content is based on guest opinions and is not intended to offend or harm any group or individual. Always seek professional advice for legal, financial, or business matters.

From Garage Side Hustle to $40M Indiana Economic Engine: The AndyMark Story

Andy Baker, president and co-founder of AndyMark, shares how he and his partner Mark Kurs turned a side hustle born out of high school robotics mentorship into a 50-employee company that sells mechanical parts to over 90 countries and injects more than $40 million annually into Indiana's economy. Andy opens up about the hard lessons of cash flow management, knowing when to delegate, navigating competition with former mentees, and the unconventional secret weapon behind his success — his wife and business partner Mary. From a $70,000 first big win to surviving COVID and eyeing an eventual succession plan, this episode is a masterclass in building a purpose-driven business that outlasts every obstacle thrown at it. 00:00 [https://www.youtube.com/watch?v=ozgcFfTTtp8] - The $40M Indiana Economic Impact Teaser 00:38 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=38s] - Welcome & Guest Introduction 01:19 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=79s] - How Andy Mark Was Born from Robotics Mentorship 02:32 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=152s] - Starting the Business in Summer 2004 03:34 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=214s] - The Market Then vs. Now in 2026 04:24 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=264s] - Running a Side Hustle While Keeping the Day Job 05:28 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=328s] - Losing His Father & Finding New Advisors 06:19 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=379s] - The Decision to Go Full-Time in 2007 08:52 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=532s] - How Roles Have Evolved as the Company Scaled 10:48 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=648s] - Learning to Delegate & Let Go 11:33 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=693s] - Creating a Mission Statement on the Way to Cedar Point 12:41 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=761s] - Hiring Philosophy & Building Company Culture 15:11 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=911s] - The Global Customer Base Explained 16:45 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=1005s] - Selling to 90+ Countries & 14 International Distributors 17:32 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=1052s] - Visiting Distributors in Rio, Istanbul, Taiwan & More 18:37 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=1117s] - The Israel Robotics Moment That Blew Andy's Mind 20:34 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=1234s] - Getting Recognized in a Bathroom in Taiwan 21:24 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=1284s] - Half a Percent Indiana Revenue, 99% Economic Injection 23:42 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=1422s] - Marketing Strategies Then vs. Now 25:00 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=1500s] - When Your Mentees Become Your Competitors 26:21 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=1581s] - Growing the Pie vs. Fighting for Slices 28:41 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=1721s] - First Big Wins That Still Stick Out 31:07 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=1867s] - How COVID Nearly Broke Everything 33:34 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=2014s] - Why March & April Are Everything for Morale 34:46 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=2086s] - Biggest Business Mistakes & Missed Opportunities 36:18 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=2178s] - The Cash Flow Challenge Nobody Warns You About 37:16 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=2236s] - How Andy Motivates His Team Without Yelling 39:23 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=2363s] - Why He Congratulates Teams, Not Individuals 40:07 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=2407s] - The Tuesday Morning Meeting Ritual 42:13 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=2533s] - Managing Conflict & Demanding Respect 44:02 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=2642s] - Trusting Your HR Manager & Staying in Your Lane 45:38 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=2738s] - The Reality of Running a Business With Your Spouse 48:26 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=2906s] - Did He Ever Dream It Would Get This Big? 49:16 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=2956s] - The Texas Job Offer That Changed Everything 50:24 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=3024s] - From Mentors to Competitors: The Full Circle Moment 53:23 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=3203s] - The Boston Scientific Pacemaker Lesson on Competition 56:39 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=3399s] - What's Next for Andy Mark in the Coming Years 58:22 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=3502s] - How Andy Takes Care of Himself (CrossFit Shoutout) 59:36 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=3576s] - Succession Planning & the Road Ahead 1:00:30 [https://www.youtube.com/watch?v=ozgcFfTTtp8&t=3630s] - Final Thoughts & Wrap Up Stay Connected: Follow us on Instagram: / vision___studio_ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqa01pZTgyMVA3OUQzN3VSWTBUbzlnT09fc1pwUXxBQ3Jtc0ttRWZBSFdzU2hYLW9RMWloMjFEOXRnamtrQjNSTFdQOWkxaU9sM0Z3TC1Cem56QjFaRXRQbHVnZlRaRW9zclBoTFFic2I0VXJYLWNxVzZlWUYwT1h5Qzdha3M3X0sxYlJZNHFwdmoyVW5LNFE3aUpDZw&q=https%3A%2F%2Fwww.instagram.com%2Fvision___studio_%2F&v=ozgcFfTTtp8] Follow us on Instagram: / cfbindiana [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqa3o5LWEtSmttNnRHdGRGeVZzODR6djVBS2xiZ3xBQ3Jtc0traGV6QVRSdjl2bkRKTkJMbV9yUWVSd3RpTjlCSE9YOXBhSjk3MldSNEVmOGgtbVRlWmxsemdGLXBYNXhSbDdIU2xyOHZUSzFQNThteTRteWlEYnBNbEtwX0kxU0dJMTUxUWgxTHNKNFR6elpEZ1Vtbw&q=https%3A%2F%2Fwww.instagram.com%2Fcfbindiana%2F&v=ozgcFfTTtp8] Follow & Subscribe to Community First Bank of Indiana: @CFBindiana 🔔 ENJOYED THIS EPISODE? Here's what to do next: SUBSCRIBE so you never miss a Spotlight story LIKE this video to help more people find it COMMENT below — what was your biggest takeaway from Andy's journey? SHARE with a business owner who needs to hear this New episodes this season, weekly, featuring the people & businesses shaping our community. Disclaimer: The views expressed in this podcast are those of the guests and do not reflect our official policy. Content is based on guest opinions and is not intended to offend or harm any group or individual. Always seek professional advice for legal, financial, or business matters.

From Startup to $1 Billion: The Banker Who Actually Wants You to Succeed

Welcome to Season 3 of Spotlight Podcast ! Meet hosts Courtney Butler & Caitlyn Sheets as they introduce Rob Blume, President & CEO of Community First Bank. In this episode they share how a group of 16 bankers set out in 2002 to build a locally-owned institution where the customer mattered more than the bottom line — growing from a small mortgage company into a nearly billion-dollar bank without losing its community-first mission. The conversation dives into how CFB goes beyond traditional banking by donating nearly $250,000 annually, distributing millions in Federal Home Loan Bank grants, and actively advising small business owners the way a trusted partner would — not just a lender. Rob also opens up about servant leadership, hiring people smarter than yourself, and why the bank's greatest asset has never been its rates or locations, but always its people. 00:00 [https://www.youtube.com/watch?v=fv6f1W26Nc4] — Introduction & Opening Quotes 00:56 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=56s] — About the Podcast & Greater Kokomo Economic Development Alliance 01:31 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=91s] — Meet the Guest: Rob Blume, Community First Bank 02:15 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=135s] — How CFB Gives Back to the Community 03:15 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=195s] — Federal Home Loan Bank Grants & Recent Recipients 04:10 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=250s] — The Founding Story: Why CFB Was Created 05:22 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=322s] — Who's Still Around from the Original 16 06:08 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=368s] — Leadership Style & Employee Retention 07:16 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=436s] — How Employees Give Back & Community Involvement 08:27 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=507s] — Lessons from Starting the Bank as a Small Business 09:57 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=597s] — Why Entrepreneurs Need a Support System 10:51 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=651s] — Knowing When to Let Go & Hire Help 12:46 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=766s] — The Fear of Expanding Your Business 13:59 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=839s] — Long-Term Thinking & The Infinite Game 14:44 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=884s] — Employee Development & CFB University 16:27 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=987s] — Community Bank vs. Big Bank: What's the Difference? 17:36 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=1056s] — What Bankers Are Really Looking For 18:06 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=1086s] — What Happens When the Bank Says No 20:15 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=1215s] — Proudest Moments & Business Success Stories 21:06 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=1266s] — PPP Loans During COVID & Stepping Up for the Community 23:54 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=1434s] — Growth & Excitement Happening in Kokomo Right Now 25:11 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=1511s] — The Hobson Building Investment & Downtown Commitment 27:55 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=1675s] — What Downtown Kokomo Looks Like in 10 Years 28:48 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=1728s] — Why CFB Sponsors the Spotlight Podcast 30:27 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=1827s] — Advice for Aspiring Entrepreneurs 32:20 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=1940s] — Don't Be the Smartest Person in the Room 33:49 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=2029s] — Servant Leadership in Action 35:31 [https://www.youtube.com/watch?v=fv6f1W26Nc4&t=2131s] — Closing Remarks & Thank You Stay Connected: Follow us on Instagram: https://www.instagram.com/vision___studio_/ [https://www.instagram.com/vision___studio_/] Follow us on Instagram: https://www.instagram.com/cfbindiana/ [https://www.instagram.com/cfbindiana/] Follow & Subscribe to Community First Bank of Indiana: ‪@CFBindiana‬ [https://www.youtube.com/@CFBindiana] Disclaimer: The views expressed in this podcast are those of the guests and do not reflect our official policy. Content is based on guest opinions and is not intended to offend or harm any group or individual. Always seek professional advice for legal, financial, or business matters.

What It Really Takes to Run a Small Business (No One Tells You This)

In this episode of The Spotlight Podcast, Tim Branyan sits down with entrepreneur Austin Walls, owner of Walls Furniture & Mattress, to talk about building a family business, overcoming failure, and what it really takes to succeed as an entrepreneur. Austin shares his journey from growing up in the furniture business at just 15 years old to launching and scaling his own store. From loading trucks late at night to learning the value of work ethic, resilience, and customer service, this episode is packed with real-world lessons for anyone chasing success. They also dive into: - The truth about entrepreneurship (and why failure is part of the process) - How family values shape a business - What most people don’t know about the furniture industry - Practical tips for buying furniture the right way - Leadership, mentorship, and building a strong team If you’re a creator, entrepreneur, or someone looking to grow personally and professionally, this conversation is for you. CHAPTERS 0:00 [https://www.youtube.com/watch?v=tjAQN5KMTZg] – Welcome to the Spotlight + Vision Studio Shoutout 1:04 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=64s] – Meet Austin Walls (Walls Furniture & Mattress) 2:08 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=128s] – Moving to Kokomo & Building Community 3:12 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=192s] – What is Walls Furniture? 4:28 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=268s] – How the Family Business Started (1996 Story) 6:05 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=365s] – Health Scare That Changed Everything 7:55 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=475s] – Starting From Scratch: Auctions & Hustle 10:18 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=618s] – Filling the House With Furniture 11:58 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=718s] – Opening the First Store (Real Startup Moment) 13:40 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=820s] – Early Lessons in Work Ethic 15:22 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=922s] – Paper Route Story & First Jordans 17:50 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=1070s] – BMX Era & Childhood Grind 20:05 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=1205s] – Transitioning to New Furniture 22:20 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=1340s] – Why Used Furniture Doesn’t Work Like It Used To 24:05 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=1445s] – What People Don’t Know About the Furniture Industry 26:50 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=1610s] – Why Furniture Prices Haven’t Skyrocketed 29:45 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=1785s] – Modern Furniture Tech (Massage, LED, & More) 32:05 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=1925s] – Adapting as an Entrepreneur 33:55 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=2035s] – How to Actually Shop for Furniture (Must Know) 36:20 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=2180s] – Why WHO You Buy From Matters Most 38:50 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=2330s] – Customer Service & Repairs Behind the Scenes 40:55 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=2455s] – Building a Team That Actually Cares 42:50 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=2570s] – Most Rewarding Moments in Business 44:45 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=2685s] – Creating a No-Pressure Buying Experience 46:20 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=2780s] – Advice for Entrepreneurs (Hard Truths) 48:20 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=2900s] – “Spine Sweat” (Powerful Mindset Shift) 49:25 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=2965s] – Where to Find Walls Furniture 50:41 [https://www.youtube.com/watch?v=tjAQN5KMTZg&t=3041s] – Outro 🔗 Connect & Learn More 👉 Austin Walls (LinkedIn): https://www.linkedin.com/in/austin-walls-2526b213/ [https://www.linkedin.com/in/austin-walls-2526b213/ ] 👉 Tim Branyan (LinkedIn): https://www.linkedin.com/in/timbranyan/ [https://www.linkedin.com/in/timbranyan/ ] 👉 Walls Furniture & Mattress: https://shopwallsfurniture.com/ [https://shopwallsfurniture.com/ ] 👉 Indiana Small Business Development Center (ISBDC): https://isbdc.org/ [https://isbdc.org/ ] 👉 Vision Studio (Book a session): https://www.bookvisionstudio.com/ [https://www.bookvisionstudio.com/ ] About the Show The Spotlight highlights entrepreneurs, leaders, and creators making an impact in their communities and beyond. New episodes feature real conversations, real stories, and real lessons. entrepreneurship, small business, family business, Kokomo Indiana, leadership, business podcast, startup advice, furniture business, personal development, success mindset

Inside Kokomo Country Club’s Comeback with New Head Golf Pro Rick Witt

In this episode, host Tim Branyan sits down with Rick Witt, the new Head Golf Professional at Kokomo Country Club, to talk about leadership, relationships, and the powerful role golf plays in building community. Rick shares his journey from collegiate golf to running elite golf operations, why he chose to be part of the club’s transformation, and how golf creates lifelong connections — from family memories to business opportunities. You’ll also hear about: ⛳ The real role of a PGA professional ⛳ How golf and entrepreneurship are more alike than you think ⛳ The future vision for the club’s growth and culture ⛳ Programs for families, juniors, and new players ⛳ Why country clubs are evolving into community hubs Whether you're an entrepreneur, a golf enthusiast, or someone looking for meaningful experiences with family and friends — this conversation is packed with insight. 🔗 Connect with Tim LinkedIn: / timbranyan [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbVRrYkZLUnFBQnhiRjB6dVI2Z1NpWkdKTkdCZ3xBQ3Jtc0ttM3BBVGJsTDFkNlFfbDRCZHBySGJqZTJfYzhxbUZYMDV5S01qamJtbnBScE9YTTFRRVAwN2tJTUV5Q2lmMG1xUzV6ZW5KOG9IbElDVWZ5aTJNaUdpSktPTGNPS2xVUWFIelFROWxIcDR3ak9jb0lQWQ&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Ftimbranyan%2F&v=kyqvNo5xeGM] 🏢 Business support resources Indiana Small Business Development Center: https://isbdc.org/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqazNQd3VwN1pMbGZkODQtVzJKVFVOZ0tGRVpkUXxBQ3Jtc0tsdWl2dGgtYk9IWDJZZFpkdzZ2cWp3WU1KR0dHbkQ3YVR1d29PMUlaRVlBd2FmTHZ0RFpMTUFLS3dubjRna09DM09mWHA2Q3hndmJkeWJQdjJlYXpQRDBWOGVIMlVaX3BhUUtlVnFRenFxeGkwcU5kcw&q=https%3A%2F%2Fisbdc.org%2F&v=kyqvNo5xeGM] ⛳ Learn more about the course https://www.kokomocountryclub.com/cou... [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbXMtekllTXpIQkZZc0hCcDhXbWN1bUFzY2hEZ3xBQ3Jtc0ttZjgwUF9JYmlhU0xlZ3FRMnlDY0RtUGk4bFg1VGxZc05KT1UwbVdJbU9PNzV5TTlXc3pJY3BDQTVabjVxWnliaEpSU0ExWHRqbDViUDRTU0FOSGg0cGJBTFJoN0JzQng1S3JIZ3I5cS1fLWNtbUlSOA&q=https%3A%2F%2Fwww.kokomocountryclub.com%2Fcourse-details&v=kyqvNo5xeGM] 📩 Contact Rick Wit [rickw@kokomocountryclub.com](mailto:rickw@kokomocountryclub.com) ⏱️ TIMESTAMPS (Podcast length: 30:25 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=1825s]) 0:00 [https://www.youtube.com/watch?v=kyqvNo5xeGM] Intro & welcome 1:05 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=65s] Rick’s background and golf journey 4:10 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=250s] What a head golf pro really does 7:00 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=420s] Golf lessons, enjoyment, and lifelong play 9:30 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=570s] Golf parallels with entrepreneurship 12:15 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=735s] Running great golf operations & customer experience 15:00 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=900s] Why Rick chose Kokomo Country Club 18:10 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=1090s] Building community and family culture 21:00 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=1260s] Programs for ladies, juniors, and new players 24:00 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=1440s] Golf for networking and business relationships 27:10 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=1630s] The future vision for the club 29:10 [https://www.youtube.com/watch?v=kyqvNo5xeGM&t=1750s] How to connect, visit, or get involved If you enjoyed this episode, like, subscribe, and share with someone who loves golf, business, or building great communities.