Stories from the SOC by North Star Cyber Group – The Fax That Fooled Finance

Stories From the SOC by North Star Cyber Group - The Alert That Cried Wolf

A SOC analyst ignores an alert they’ve seen a hundred times before, except this time it wasn’t a false positive. In today’s episode of Stories From the SOC, Randy breaks down a real-world example of alert fatigue, how detection noise blinds even the best teams, and why tuning and automation are leadership responsibilities, not just technical ones. You’ll learn: * How “noisy” alerts create blind spots * Why attackers intentionally blend into known false positives * The moment a SOC realized they missed the initial intrusion * What leaders must do to reduce alert fatigue * How smarter tuning improves both morale and security outcomes If your SOC or security program struggles with too many alerts, this episode will hit home. Visit NorthStarCyberGroup.com for coaching, advisory services, and leadership insights for cybersecurity professionals.

Stories from the SOC by North Star Cyber Group – The Fax That Fooled Finance

A single fax led to a six-figure loss. In this episode of Stories from the SOC, Randy Breault unpacks a real-world Business Email Compromise that didn’t even start with email. A finance employee receives what appears to be a legitimate vendor banking update, the logo, the signature, and the domain all perfect. Except that “w” in the email address wasn’t a “w.” It was two v’s. This story reveals how attackers exploit human trust and small process gaps to bypass even good security programs. You’ll learn: * How a simple domain trick triggered a major wire fraud * Why layered controls beat technical controls alone * And what every organization should change today to prevent the same mistake Learn more or schedule a discovery call at northstarcybergroup.com [https://northstarcybergroup.com] Subscribe, rate, and share to help more cybersecurity leaders hear stories that drive real change.

Stories From the SOC by North Star Cyber Group – Career GPS: Finding Direction in Cybersecurity

Feeling stuck mid-career? You’re not alone. In this episode, Randy Breault explains why so many cybersecurity professionals lose their sense of direction after years of hard work and how to realign their goals, values, and growth path to find their North Star again.

Stories From the SOC by North Star Cyber Group – The Illusion of Readiness

Everyone loves a good tabletop exercise until the real incident hits and the plan falls apart. In this episode, Randy Breault breaks down why many organizations mistake familiarity for preparedness, how to build real stress into your incident simulations, and what separates confidence from true readiness.

Stories From the SOC by North Star Cyber Group – When the Tools Lie

Sometimes the scariest incidents aren’t real at all; they’re false positives that send an entire SOC spiraling down a rabbit hole. In this episode, Randy shares a familiar story of chasing phantom alerts, the emotional rollercoaster of “critical” false alarms, and the real danger that follows when tools cry wolf too often. You’ll learn how to build digital intuition, spot the difference between noise and signal, and keep your sense of humor when your SIEM insists the sky is falling. Takeaway: your tools might lie, your instincts won’t, if you keep them sharp.