Episode #17: Scaling Up: From Solo Practitioner to Chiropractic Enterprise With Dr. Stu Bernsen

Episode #17: Scaling Up: From Solo Practitioner to Chiropractic Enterprise With Dr. Stu Bernsen

In this episode of Table Talk, hosted by Dr. Jesse Middleton, Dr. Stu shares his journey in building a scalable chiropractic organisation. They discuss creating a procedural and protocol-driven practice, the importance of predictability, scalability, and value creation for shareholders and patients. The conversation touches on training, retention, and management strategies for a large-scale healthcare practice, offering insights valuable to single practitioners and growing businesses alike.   Show Notes:  00:00 Introduction to Table Talk 00:28 Meet Dr. Stu: Building a True Chiropractic Company 01:10 The Industrialisation of Chiropractic 02:58 Creating a Standardised Chiropractic Experience 05:58 The Importance of Procedural and Protocol Driven Practices 09:17 Key Performance Indicators in Chiropractic 19:20 Balancing Patients, People, and Performance 24:57 Training and Retaining Top Chiropractic Talent 31:42 Key Retention Systems for Long-Term Team Success 32:48 Supporting Clinicians to Focus on Excellence 34:25 Performance Metrics and Practice Growth 37:24 Balancing Team Dynamics for Optimal Performance 40:47 Centralising Functions for Consistency 43:13 Managing Quality Across Multiple Locations 45:09 Overcoming Practice Growth Challenges 49:50 Developing Essential Leadership Skills 55:34 The Importance of Responsibility and Accountability 58:46 Final Thoughts and Vision for the Future

Episode #16: The Three Pillars To Scaling Chiropractic Success with Dr. Wayne Todd

In this episode of Table Talk, host Dr. Jesse Middleton sits down with Dr. Wayne Todd, a prominent figure in the chiropractic community, to discuss his extensive career and the growth of Todd Chiropractic. Dr. Todd shares his journey from studying chiropractic in New Zealand to building a network of practices in Gippsland, Victoria. They delve into Dr. Todd's three pillars of success: relentless learning, treating patients like family, and an unparalleled work ethic. Dr. Todd also discusses the SD protocol, a training program for managing chronic stress through chiropractic care.   Listeners will gain insights into effective patient management, the importance of clinical skills, and sustainable practice growth strategies.   Show Notes 00:00 Introduction to Table Talk 00:28 Introducing Dr. Wayne Todd 01:31 Dr. Wayne Todd's Chiropractic Journey 03:34 Building a Chiropractic Empire 06:51 Clinical Skills and Patient Care 15:23 Challenges and Evolution in Chiropractic 30:14 The SD Protocol and Practitioner Training 33:28 Conclusion and Final Thoughts   ----more----Links: https://www.sdprotocol.com/ [https://www.sdprotocol.com/]

Episode #15: Secrets To Successful Recruitment in Chiropractic With Dr Allen Miner

In this episode of Table Talk, Dr. Jesse Middleton interviews Dr. Allen Miner, CEO and co-founder of Chiro Matchmakers. They discuss the challenges of standing out in a crowded job market and the importance of developing a strong employee value proposition. Dr. Miner shares insights into the recruitment process, emphasizing the significance of having clear KPIs and the role of behavioral assessments in hiring the right talent. They delve into the benefits of using virtual chiropractic assistants to reduce overhead costs and improve clinic efficiencies. Practical advice and strategies are shared for clinic owners looking to grow their businesses and attract top-notch staff.   Show notes: 00:00 Introduction and Guest Overview 00:39 Catching Up and Background 01:36 Podcast Purpose and Business Growth 02:16 Sales Challenges and Lessons Learned 02:48 Deep Dive into Business Operations 12:07 Recruitment Challenges and Strategies 24:31 The Power of Competitive Compensation 25:02 Insights on Attracting and Retaining Talent 26:16 Balancing Salary and Bonuses 27:25 Understanding the Caregiver and Business Builder Roles 30:27 The Importance of Transparency in Business 33:52 Profit Margins and Fixed Costs in Chiropractic Clinics 36:18 Implementing Profit Sharing and KPIs 39:49 Innovative Staffing Solutions with Virtual Assistants 47:39 Final Thoughts and Contact Information   ----more----Connect with Dr Jesse Middleton: linktr.ee/drjessemiddleton [https://l.instagram.com/?u=https%3A%2F%2Flinktr.ee%2Fdrjessemiddleton&e=AT3Gf8lqKS7HgMCGw920xfUSLC0Hcai4PLgBXQD5s3HA_InclKGBwC-GWaEa3EMjdbr91wz7NE8uhWorCCkjHZwnQlA5rdSwjQMD4JvXWYwlL_cEDwHl_aU] Connect with Dr Allen Miner: www.chiromatchmakers.com [http://www.chiromatchmakers.com] | E: allen@chiromatchemakers.com

Episode #14: Scaling To Success With Dr Alex Harvey

In this episode of Table Talk, Dr. Jesse Middleton interviews Dr. Alex Harvey, who has successfully expanded his chiropractic group from 7 clinics to 28 in just five years. They discuss the unique selling proposition of Total Health Chiropractic, their marketing strategies, and the framework that has enabled rapid growth. Dr. Harvey shares insights into their time-based care model, patient retention strategies, and the importance of hiring and mentoring new graduates. They also delve into the structure of their head office, the role of co-directors, and the future direction of Total Health.   This episode offers valuable lessons for anyone in the chiropractic field looking to scale their practice.   Show notes: 00:00 Introduction to Table Talk 00:28 Welcoming Dr. Alex Harvey 01:15 Rapid Growth and Unique Framework 03:05 Marketing Strategies and Success 04:15 Time-Based Care Plans 10:14 Challenges and Solutions in Practice 15:52 Onboarding and Training Associates 17:39 Managing Multiple Practices 22:36 Future Plans and Reflections 26:56 Conclusion and Contact Information

Episode #13: Success in Chiropractic and Personal Growth With Dr. Malcolm Rudd

In this episode of Table Talk, host Dr. Jesse Middleton interviews Dr. Malcolm Rudd, a seasoned chiropractic coach and part-owner of The Remarkable Practice Australasia. With 16 years of experience coaching chiropractors globally, Dr. Rudd shares his journey from being a gymnast facing injuries to becoming a successful chiropractor and business owner. The discussion delves into key topics such as the importance of personal development, leveraging systems and technology in practice, and the four pillars of certainty—philosophy, technique, communication, and business acumen. Dr. Rudd emphasizes the value of investing in oneself, having clarity in beliefs, and maintaining resilience to achieve success. Practical advice is provided for both business owners and associates on building a thriving chiropractic practice while ethically serving patients.   Show notes: 00:00 Introduction to Dr. Malcolm Rudd 00:57 Dr. Rudd's Journey into Chiropractic 02:51 Building the First Practice 04:10 The Turning Point: Embracing Coaching 06:50 Scaling Up: From One Practice to Many 12:05 Key Systems and Strategies for Success 15:37 The Four Pillars of Certainty 21:01 Traits of Successful Chiropractors 27:19 Investing in Personal Growth 28:33 Investing in Yourself: The Ultimate Investment  29:28 Real Estate and Wealth Building 30:17 Chiropractic as a Cash Business 31:26 Financial Strategies for Chiropractors 36:58 The Role of Associates in Chiropractic Practices 45:32 Core Beliefs and Success Strategies 51:38 The Importance of Continuous Learning 58:12 Connecting with a Mentor   ----more----Links:  https://go.oncehub.com/MalcolmRudd [https://go.oncehub.com/MalcolmRudd] | https://theremarkablepractice.com/ [https://theremarkablepractice.com/]