Tellwell: The Podcast
How do you rebuild university brand trust after a massive transition? In this episode, Meloney Linder (VP for Marketing & Communications at the University of North Dakota) breaks down 8 years of building brand consistency, shifting to data-driven storytelling, and earning community belief. Checklist before you watch/listen: ✅ You lead marketing for a college, university, or mission-driven institution. ✅ Your brand got reset, and buy-in still feels shaky. ✅ Athletics or one program defines you more than your actual mission. ✅ You want data to settle the "everybody's a marketer" debates. ✅ You believe stories should come from your community, not your committee. Higher education branding fails when nobody believes it yet. Here's how UND earned belief. When Meloney stepped into her role in 2018, the university was navigating a historic brand reset. The Fighting Sioux logo was retired, the brand was entirely new, and community buy-in had to be built from the ground up. What she did next is a clinic in university marketing. 🎯 She shows how a "Leaders in Action" positioning went from a document to something people felt in their bones. By the end, you'll know how to: • Inherit a half-written brand and find where to start. • Give people new reasons to believe when athletics no longer carries the brand. • Tell stories that reaffirm what's already true about your institution. • Build a data culture from zero so opinions stop running the room. ... ⏱ Timestamps 00:00 – Meet Meloney and the UND brand evolution 02:25 – Fergus Falls, two daughters, and Sophie the Havanese 03:50 – Inheriting a brand fresh off a major reset 08:22 – The moment the brand became real 10:37 – Why a logo and tagline are not your brand 14:41 – Building a data culture from scratch 19:52 – The UND stories that surprised her 22:00 – Selling higher ed's value in a TikTok world 24:24 – Feedback is a gift
31 episodios
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