Taking Responsibility When Staff Mistakes Cost You Big

Lost and Found – The Unclaimed Treasures of the Restaurant World

In this episode of Test of Thyme, Marcus and Jaime share intriguing stories about lost and found items at restaurants. From guests returning a year later searching for something they left behind to the mystery of why some people don’t immediately realize they’ve lost something valuable—this episode covers it all. Are you prepared to handle a customer’s inquiry about a lost item long after it was left? We’ll discuss the importance of having a solid lost and found policy to ensure you're ready for anything. Tune in for some unforgettable stories and practical advice!

Taking Responsibility When Staff Mistakes Cost You Big

In this episode of Test of Thyme, Marcus and Jaime dive into the challenges of staffing in the restaurant industry. They share a recent incident where a $600 mistake was made due to a staff member not doing their job. But instead of pointing fingers, they discuss the importance of taking responsibility as business owners. Marcus emphasizes how owning up to these situations, no matter how costly, is key to maintaining control and ensuring the long-term success of your business. Tune in to hear their insights on navigating the tough realities of running a restaurant.

Navigating the 2024 Fork in the Road - Aroma Thyme's Future Feast

In Episode 34 of 'Test of Thyme', join Jamie and Marcus as they slice into the meaty challenges of running a restaurant in 2024. It's been a year of whisking through uncertainties and grilling under pressure, but our hosts are seasoned to perfection and ready to dish out their vision for Aroma Thyme. From sustainable sourcing to innovative menu creations, they've got a recipe for success that's sure to tantalize your taste for entrepreneurship. Grab a seat at our table of conversation, and let's toast to the goals and aspirations that are cooking up at Aroma Thyme. #TestOfThyme #RestaurantRealTalk #2024Challenges #CulinaryGoals

Mix-Up at the Mixology Contest - A Test of Thyme Blunder Tale

Get ready to shake up your day with a hilarious throwback as Marcus spills the beans on an early Aroma Thyme misadventure in Episode 33 of 'Test of Thyme'. Join us as we pour out the details of that time we stirred up more than just cocktails at a New York City bartending competition. With no recipe for success, one of us took to the stage and concocted a cocktail of embarrassment, while the other took flight faster than a shaken martini. It's a story of misunderstandings and missteps, garnished with a twist of humor. Tune in and raise a glass to the learning curves that have shaped our journey. #TestOfThyme #BartendingBlunders #PodcastLife #MixologyMayhem

Back to the Burners: Marcus’s Kitchen Comeback

In this enlightening Episode 32, Marcus, takes us on a personal journey back to his roots - the bustling kitchen. He's donned his chef coat once more and is cooking on the line again. This episode explores the highs and lows of his new approach, focusing on the kitchen staff and his active role in culinary operations. Listen as Marcus shares the pros and cons of this transition, providing a candid look at how this change affects his workload and overall restaurant dynamics. Whether you're a chef, restaurateur, or a culinary enthusiast, this episode offers a unique glimpse into the heart of kitchen management and the challenges of balancing multiple roles.