The Automation Show
Roughly 62% of calls to small businesses go unanswered or straight to voicemail — and most callers never call back. They tap the next business in the search results. In this episode, Shaun walks through GoHighLevel's Missed Call Text Back: a 5-minute, under-$5-a-month automation that recovers 20–40% of those lost calls and quietly pays for your entire GHL stack. If you're a service business owner, this is the single highest-ROI automation you can turn on today. What You'll Learn in This Episode * Why 62% of small business calls are slipping through the cracks — and what it's costing you. * How GoHighLevel's Missed Call Text Back fires within 15 seconds of a missed call. * Step-by-step where to find and enable the feature inside GHL Settings. * How to upgrade it with a workflow that tags, pipelines, and re-engages hot leads automatically. * The real ROI math — and why a single recovered job often pays for your entire GHL subscription. * A 4-step quick win you can implement before the end of the day. Quick Win Recap — Set It Up in 5 Minutes Don't bookmark this. Do it right now while it's fresh. * Log into GoHighLevel → Settings → Phone Numbers. * Click your main business number and scroll to Missed Call Text Back. * Toggle it ON, paste in your message: "Hey, this is [your name] at [your business]. Sorry I missed your call! I'm with a customer right now. What can I help you with?" * Save it, then call your own business number from your personal cell and don't answer. If the text arrives in ~15 seconds, you're live. Pro tip: if the text doesn't fire, double-check your A2P 10DLC registration — that's almost always the culprit on U.S. numbers.
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