The Chef's Cut
The reservation wars are heating up, as SevenRooms (via DoorDash) seeks to challenge OpenTable and Resy with a major play. Adrienne and Joe tell us why this is just the beginning, and how technology and AI are changing the dining experience. In this episode, we also discuss: * Why dining experiences have become a huge focus for big tech (and your credit card company) * The influence of social media on culinary trends and menu design * The evolution of restaurant operations from analog to digital (and why we may be moving back) * A shift in power for how restaurants are able to book reservations * The initial rise of reservation platforms like OpenTable, Tock, and Resy * The role of AI in restaurant operations and guest experience * Should we trust AI to get involved in our reservations? * Walk In Confession: Joe’s first restaurant convention (a coming of age) Follow the show: @chefscutpod Follow Adrienne: @chefadriennecheatham Follow Joe: @insta.flamm
51 episodios
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