The Cincinnati Real Estate Investing Show
Izzy Ong has processed evictions every single month as Director of Operations for TLP Property Management. She built the system that handles delinquency from day one of the month through setout day, and TLP has a 100% success rate in front of Hamilton County magistrates. In this episode, Izzy and Slocomb walk through the exact TLP eviction process from first contact before rent is late through the moment a bailiff's deputy is standing at the door. We cover how automated outreach and human-to-human tenant relations work together, why posting a three-day notice should never be a surprise to the tenant, and how rental assistance organizations fit into the timeline after a filing. We also get into what landlords and third-party clients never have to deal with when TLP is managing the process, why the vast majority of three-day notices never result in a filing, and what documentation and language choices protect you in court. What you will learn: * How TLP structures communication from day five through setout day * Why treating tenants with dignity produces better financial outcomes * Which rental assistance organizations serve Greater Cincinnati and when they release funds * Why an eviction filing hits a tenant's background check the moment it is submitted * What documentation and lease language protect the landlord in court * How to maximize collections after a setout using SSN, DOB, and employer information * 📲 Follow @thecincyreishow so you never miss a conversation like this one. Leave us a five-star review if we've added value. Visit yourhouseofbricks.com to connect with TLP Property Management. 🎙 Guest: Izzy Ong, Director of Operations, TLP Property Management Timestamps:00:00 – Introduction: Meet Izzy Ong02:00 – Inherited Tenants and Monthly Eviction Volume02:45 – Izzy's Origin Story: Leasing Agent to Director of Operations04:30 – The Core Principle: Dignity and Respect as the Highest-Return Strategy06:15 – The Rent Cycle: Due the 1st, Late the 2nd, Fees on the 6th06:45 – Day 5 Automation: AppFolio Outreach Before Late Fees Apply07:30 – Days 6+: TROs Calling Every Delinquent Tenant09:00 – Izzy: The Human Connection Is the Real Secret13:00 – No Exceptions on Late Fees15:30 – How Notices Are Posted: Folded, Photographed, and Immediately Texted17:45 – Day 4 Endorsement: Filing Happens the Moment It Hits the Attorney18:00 – Why the Filing Date Matters: It Hits Background Checks Immediately21:00 – TLP's 100% Court Success Rate (and Why Court Is Still a Loss)22:30 – The Assistance Timing Problem: Most Programs Require a Filed Eviction23:30 – The Big Three: JFS, St. Vincent de Paul, and United Way25:00 – Women Helping Women and Hispanic Tenant Resources 28:00 – Court Day Protocol: TLP Texts Tenants Directions the Day Before 31:30 – Setout Day: Bailiff, Trash-Out Crew, Lock Change 33:00 – Dismissal vs. Judgment on a Background Check35:00 – The Real Result: Most Three-Day Notices Never Get Filed37:30 – Maximizing Post-Eviction Collections: SSN, DOB, Employer, Lease Renewals39:00 – Izzy: Documentation and Language Protect You in Court41:30 – The Closing Argument: Treating People Well Is the Highest-Return Strategy The Cincinnati Real Estate Investing Show is hosted by Slocomb Reed and Ian Cruz. New episodes every week. Subscribe, leave a five-star review, and share with a fellow investor.
18 episodios
Comentarios
0Sé la primera persona en comentar
¡Regístrate ahora y únete a la comunidad de The Cincinnati Real Estate Investing Show!