Point-of-Sale Finance Series: Regulation of Subscription and Auto-Renewal Plans

MLA and SCRA 103: Beyond Pricing — Non-Rate Protections, Enforcement Pitfalls, and Servicing Considerations

In this third installment of the special series on servicemember protections, Chris Willis [https://www.troutman.com/professionals/chris-j-willis/] is joined by colleagues Taylor Gess [https://www.troutman.com/professionals/taylor-r-gess/] and Jeremy Sairsingh [https://www.troutman.com/professionals/jeremy-colin-sairsingh/] to explore the non-pricing protections under the Military Lending Act (MLA) and the Servicemembers Civil Relief Act (SCRA). The discussion covers the MLA's disclosure and delivery requirements, including the written and oral disclosure obligations that must be satisfied before or at the time credit is extended, and the practical approaches financial institutions use to meet the oral disclosure requirement. The team then turns to the SCRA's broad non-rate protections, walking through litigation protections, collateral protections governing repossessions and foreclosures, and mobility protections that allow servicemembers to terminate residential and auto leases and certain consumer service contracts upon qualifying orders, including the distinction between pre-service and in-service lease terminations and the ongoing DOJ enforcement activity in this space. The episode also covers the MLA's prohibition on mandatory arbitration clauses and anti-waiver requirements, the SCRA's specific form and timing requirements for valid waivers of servicemember rights, and the MLA's payment and contract term restrictions, including prohibitions on military allotments, prepayment penalties, and remotely created checks. The conversation closes with a discussion of the SCRA's anti-retaliation provision and why the prohibition on adverse treatment following a servicemember's invocation of SCRA rights has important implications for credit reporting, account servicing, and system design. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

Class Action Surge: What a 25% Spike in Federal Filings Means for Consumer Finance

In this episode of The Consumer Finance Podcast, Chris Willis [https://www.troutman.com/professionals/chris-j-willis/] is joined by Erin Edwards [https://www.troutman.com/professionals/erin-e-edwards/] and Simon Fleischmann [https://www.troutman.com/professionals/simon-a-fleischmann/] to break down the most significant trends reshaping the consumer finance class action landscape. With a 25% year-over-year increase in federal class action filings and consumer protection claims leading the charge, the stakes are getting higher for financial services companies. The trio covers critical areas from recent cases to highlight information that every in-house legal team needs to understand about class actions, including the significance of precise class definitions and ascertainability, standing and concrete injury, and evidentiary examination. Whether you're managing active litigation or building a proactive defense strategy, this episode delivers the insights and practical checklist you need to navigate the class action wave. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

MLA and SCRA 102: Pricing Constraints and the Complexity of Interest Cap Compliance — Servicemember Protections Explained

In this second installment of the special series on servicemember protections, Chris Willis [https://www.troutman.com/professionals/chris-j-willis/] is joined again by colleagues Taylor Gess [https://www.troutman.com/professionals/taylor-r-gess/] and Jeremy Sairsingh [https://www.troutman.com/professionals/jeremy-colin-sairsingh/] to explore how the Military Lending Act (MLA) and the Servicemembers Civil Relief Act (SCRA) impose pricing restrictions that are far more complex than a standard state usury cap, and why that complexity must be accounted for at the product design stage. The discussion dives into the practical complexity of each statute's unique definition of interest. The team breaks down how the SCRA's 6% cap applies to pre-service obligations, which fees count toward that cap, and how the requirement to retroactively reduce and forgive, not defer, interest creates significant system-of-record challenges. They also explain how the MLA's Military Annual Percentage Rate (MAPR) differs from a traditional Truth in Lending Act/Regulation Z Annual Percentage Rate, what charges must be included in the MAPR calculation, and how the bona fide fee exception for CARD Act credit cards works in practice. The episode closes with a discussion of the SCRA's often-overlooked anti-acceleration provision and the regulatory expectation that servicemembers be given the option of a cash refund for forgiven interest rather than automatic principal reduction. Stay tuned for Part 3, which will cover non-pricing protections under these statutes. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

Point-of-Sale Finance Series: Regulation of Subscription and Auto-Renewal Plans

In this episode of The Consumer Finance Podcast, Chris Willis [https://www.troutman.com/professionals/chris-j-willis/] sits down with Jason Cover [https://www.troutman.com/professionals/jason-m-cover/] and Colin Wilson [https://www.troutman.com/professionals/colin-p-wilson/] to discuss the evolving world of auto-renewal and subscription compliance, including the FTC's click-to-cancel rule, its Eighth Circuit setback, and the states racing to fill the gap. They also spotlight a first-of-its-kind municipal rule proposed by New York City and explain why, even in a deregulatory environment, UDAP authority and ROSCA mean the compliance pressure hasn't gone anywhere. If your business involves subscriptions, recurring billing, or point-of-sale financing, this is a conversation you can't afford to miss. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

MLA and SCRA 101: Servicemember Credit Protections and Compliance Risks

In this kickoff episode of a special series on servicemember protections for The Consumer Finance Podcast, Chris Willis [https://www.troutman.com/professionals/chris-j-willis/] is joined by colleagues Taylor Gess [https://www.troutman.com/professionals/taylor-r-gess/] and Jeremy Sairsingh [https://www.troutman.com/professionals/jeremy-colin-sairsingh/] to unpack the fundamentals of the Military Lending Act (MLA) and the Servicemembers Civil Relief Act (SCRA) — two laws that remain top enforcement priorities for federal regulators. They explain how these laws are rooted in military readiness and national security, and why that history matters for how regulators, courts, and the Department of Justice view compliance in the consumer credit space today. The discussion walks through the core building blocks: what types of credit products each law covers, how the SCRA's timing- and remedy-focused framework works, and who qualifies as a "covered borrower" or protected servicemember or dependent under each law. The team highlights practical compliance challenges, including the safe harbors for covered-borrower checks under the MLA, the critical differences between MLA and SCRA status checks, and the risks around repossessions and foreclosures when SCRA protections apply to pre-service obligations. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.