The eMobility Marketing Podcast
In this episode of the eMobility Marketing Podcast, Theo Reichgelt speaks with Wilhelm Henriksson, Head of Network Strategy and Business Intelligence at Plugsurfing, about how the role of charging platforms is rapidly evolving beyond a simple roaming layer. Wilhelm shares how Plugsurfing made the strategic decision to narrow its focus to managed roaming and APIs, and why that specialization has given the company a much clearer position in an increasingly competitive market. The conversation explores what EV drivers actually care about when choosing where to charge, why price remains the top factor but loyalty is becoming a growing differentiator, and how CPOs can use campaigns, cashback mechanics, and smarter pricing to drive utilization and build brand preference. Wilhelm also looks ahead to a future where proactive, personalized charging suggestions and dynamic pricing will reshape how networks attract and retain drivers, and why making the most of existing infrastructure is the real challenge for the industry over the next three years. CHAPTERS (00:05) How the EV market has changed since 2019 (02:43) Charging platforms beyond the roaming layer (03:05) What drivers actually want when choosing a charger (06:31) Why Plugsurfing chose to specialize (09:17) Is specialization the future of the industry? (11:45) How EV drivers build charging habits (15:25) Using pricing to change driver behavior (17:01) CPO apps vs. third-party platforms (21:44) What managed roaming means for fleets (23:37) Why fleets still need a roaming partner (26:01) Cashback campaigns and utilization results (29:55) Polestar and PowerDot: influencing new EV drivers (33:01) What charging will look like in three years Connect with Wilhelm Henriksson LinkedIn: https://www.linkedin.com/in/wilhelm-henriksson-5372296b/ [https://www.linkedin.com/in/wilhelm-henriksson-5372296b/] Website: https://www.plugsurfing.com [https://www.plugsurfing.com] Hosted by Theo Reichgelt LinkedIn: https://nl.linkedin.com/in/theoreichgelt [https://nl.linkedin.com/in/theoreichgelt] Connect with Nexxt Industry Website: nexxtindustry.com [http://nexxtindustry.com] For inquiries/sponsoring: email: hello@nexxtindustry.com
19 episodios
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