The Fifth Quarter Show
Steve Harward is the founder and CEO of Prime Corporate Services, a company he built to over nine figures in annual revenue. No paid advertising. No aggressive sales tactics. No cold outreach. Just relationships. In 13 years, he's gone from a barely-made-it-through-high-school kid from a trailer park to running a business that fields 400–600 one-on-one sales appointments a day — built on a philosophy he calls "Win by Giving." He started the company with his mom and two brothers. They're still there. He got up at 5 AM in Utah to be here. In this episode, we get into: "Win by Giving" — the philosophy behind a nine-figure company built entirely on relationships, and where it actually came from (hint: it's a trailer park in Utah and a single mom) What Win by Giving looks like on a Tuesday morning inside Prime — and why it's not abstract, it's operational "Heart spark moments" — the listening technique behind every major partnership Steve has ever built Why most people stay transactional — and the "dark rabbit hole" that keeps them there The dark season: divorce, two little boys aged two and three, a mattress on the floor, mornings he didn't get out of bed The strategic decision that saved him: renting an apartment with a bedroom window that looked directly into Prime's parking lot "I ran my support email for seven years — all the way up to $27 million in annual revenue. It would ding at 2 AM and I'd respond within seconds." Starting a family business with his mom and two brothers — including the UFC fights that broke out in the office The mastermind unlock: a $40,000 investment, a room called War Room, goggles off — walked in with 7 partnerships, left with 14 "I'm working harder today than I've ever worked in the history of this business" — what momentum looks like at nine figures His go-kart interview test: "I got two go-karts in the parking lot. Want to race?" "I lost 6,000 contacts overnight" — and the unexpected beauty he found in it Building trust at scale: his "love bomber," anniversary meetings that make employees cry, and why fake is the one word that will never be used in a sentence about him Nolan at Legoland: a nine-year-old tracks down a kid in a wheelchair to give him his stuffed animal — and what Steve says when Bilal asks about legacy The Randy story: chartering a helicopter, flying to Sugar City, Idaho, filming a dying man's last words as a gift — and the picture he still looks at on his phone Steve gets raw about the divorce that nearly took him under, the "dark rabbit hole" of transactional business thinking, and why he believes the people who've made his dreams come true create an obligation — not a comfort. We go deep on what it costs to give at scale, how to listen so well you know what matters to someone before they've told you, and what a nine-figure relationship business actually looks like from the inside. Move with clarity. Build with soul.
9 episodios
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