How To Build A Multi-Billion Dollar Company From Scratch I Bryce Maddock

How To Transition From Being A Professional Manager to Being An Entrepreneur I Siva Subramaniam

Have a listen as I sit down with the CEO and Co-Founder of FBC Asia, Siva Subramaniam. Prior to taking a plunge into this entrepreneurial venture, Siva was the Regional General Manager for Transcom Philippines and grew that business from 1400 employees to 14,000 employees in just 9 years - a phenomenal feat in an extremely competitive BPO industry.  In this wide ranging conversation, Siva takes us through his humble beginning in Sri Lanka, why he couldn’t pursue college education and how he never let it dampen his drive and desire to pursue bold goals. He also opens up about the lessons he learned over the years from his mentors from around the world. Most importantly, he takes us through the massive transition he made from being a professional manager working for a global company to being a successful entrepreneur. This episode also marks the end of Season One for this podcast series and I couldn't be happier that we are ending on a high note with Siva's inspiring story!  Until next time, stay safe and stay healthy!

How To Build A Multi-Billion Dollar Company From Scratch I Bryce Maddock

Have a listen as I sit down with the Co-Founder and CEO of TaskUs, Bryce Maddock. Bryce began his entrepreneurial journey at age 19 when he and TaskUs President and Co-Founder Jaspar Weir successfully opened and ran the first all-age nightclub in Los Angeles for three years. Over the course of his professional career, Bryce has been called one of the "Top Twenty Entrepreneurs in Their Twenties" by the Los Angeles Times and has been featured in The Wall Street Journal, Bloomberg, CNN, and many other noteworthy media outlets. In this wide ranging conversation, Bryce takes us through both the ups and downs of his fascinating entrepreneurial journey. He shares in detail how he and Jaspar came up with the idea for TaskUs, how they almost gave up on the company during the early days and how they changed their business model just in time to make it what it is today...an incredibly successful, one of the fastest growing BPO companies in the world! Note: The episode was recorded on August 27, 2021.

Why Fear Doesn't Exist I Richard Mills & Rebecca Bustamante

Have a listen as I host one of Philippines' power couple - Richard Mills and Rebecca Bustamante. They are the Co-Founders of Asia CEO Forum, Asia CEO Awards and Chalre Consultancy Services. Over the years, through their highly successful and popular events, they have contributed immensely in showcasing the Philippines and its great leaders on a global stage. Given their proximity and rare access to the movers and shakers of the country, in this episode, we discuss their views on the future of this beautiful country and the future of executive recruiting and what skills and talents will be in demand in the future. But we start the conversation on a lighter note…how they met and their fascinating love story.

From Being A Janitor In Iraq To Being An Award Winning Technopreneur I David Almirol Jr.

Have a listen as I host the Founder and CEO of Philippines' leading software solutions company, Multisys Technologies Corporation. In 2020, David was named as one of the seven The Outstanding Young Men (TOYM) honorees in the country.  In this moving conversation, David opens about his rags to riches story, how he failed at his first two entrepreneurial ventures and even lost his family home, how he ended up working in Iraq during the war as a janitor and how it shaped him and his future.

The Past, Present and Future of Customer Experience I Benedict Hernandez

Have a listen as I sit down with my good friend and the Chairman of the Contact Center Association of the Philippines, Benedict Hernandez. Benedict is also the Client Experience Lead at Accenture leading their Intelligent Operations in Asia Pacific, Middle East and Africa. In this wide ranging conversation, Benedict takes us through his fascinating career that began as a teacher and shares how he stumbled upon two emerging industries….telecommunications in the early 90’s and BPO industry a few years later. He also shares his insights about the future of Customer Experience and what leadership skills and talents one will need to thrive in the BPO industry during the disruptive decade ahead.