The Tech Glow Up - Fabulous conversations with innovative minds.
Most technology implementations in healthcare fail in the same place: the moment after go-live, when clinicians are supposed to just know how to use the system. Dr. Stephanie Lahr, Chief Medical Officer at uPerform [https://www.uperform.com/], spent years watching that happen from the inside — as a physician, as a CIO, as a CMIO — before deciding to fix it. uPerform is a just-in-time learning platform built for health systems. When a nurse forgets how to document a medication, when a physician can't remember how to write a specific order, when a revenue cycle team member needs to get a bill out the door — uPerform surfaces the answer directly inside the workflow, without breaking it. No separate training system. No waiting for a trainer. Just the information you need, in the moment you need it, embedded in whatever EHR or ERP the organization already uses. And the next chapter: that same on-demand intelligence expanding beyond EHR how-to into the broader landscape of information clinicians need at their fingertips in real time. Stephanie's Glow Up for healthcare in 2026 isn't another technology announcement. It's a shift in focus: from building more systems to helping people actually use the ones they have. We don't have an innovation challenge. We have an overwhelm challenge. Every tech investment should be driving back toward joy, humanity, and presence in the care room — not away from it. Key Moments: * [00:02:14] What just-in-time learning actually means and who uPerform is built for * [00:06:09] From physician to CIO to vendor: how the doctor-informaticist path happened one decision at a time * [00:09:13] The 2026 Glow Up: we don't have an innovation problem, we have an overwhelm problem * [00:12:01] uPerform's next chapter: on-demand learning expanding beyond EHR training * [00:18:20] Responsible AI today: workflow tools are ready, predictive AI still needs cleaner data Recorded live from the Vive 2026 event. Catch the full conversation on YouTube → https://youtu.be/0gioHYjYJvQ Join the Tech Glow Up newsletter on Substack → https://substack.com/@mxnathanc About Stephanie Lahr Stephanie Lahr, MD, CHCIO is on a mission to bring joy back to medicine and reduce friction by improving the caregiver’s technology experience. She is an experienced informaticist, change agent and leader in the healthcare industry who has led the clinical aspects, data conversion strategy and the incorporation of multiple Community Connect sites. Dr. Lahr served as the CMIO, and later CIO, of Monument Health where she was first introduced to uPerform as a client. Her passion, expertise and experience is an asset to uPerform as we work together to improve the clinician experience through enhanced health IT education. A "glow up" signifies a positive transformation, reflecting the journey of becoming a better, more successful version of oneself. At The Tech Glow Up, we humanize the startup and innovation landscape by focusing on the essential aspects of the entrepreneurial journey. Groundbreaking ideas are often ahead of their time, making resilience and perseverance vital for founders and product leaders. In our podcast, we engage with innovators to discuss their transformative ideas, the challenges they face, and how they create value for future success. If you're a founder or product leader seeking your own glow up, or a seasoned entrepreneur with stories to share, we invite you to join our guest list via this link [https://docs.google.com/forms/d/e/1FAIpQLSdJ07BGiM_bIi-QQeL_qhdp15OPewIZ0JZBa9gv1JDHV35CCw/viewform].
94 episodios
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