Gary Ross, Mobility Plus Franchise Owner and Navy Reservist

Anne Rue, Family Caregiver Expert

In this episode of The HME180 Podcast, Sue Chen honors National Caregiver Month by spotlighting caregiving’s profound challenges and rewards. She speaks with her close friend Anne Rue, who shares her deeply personal journey of caring for her parents. She emphasizes the importance of leveraging resources like the Alzheimer’s Association, building strong networks of support, and maintaining open communication with healthcare providers. Anne also highlights practical strategies, including creating a list of essential caregiving products and fostering relationships with local medical equipment dealers. Through anecdotes and insights, the conversation underscores the emotional, physical, and logistical aspects of caregiving while advocating for self-care and finding moments of joy amidst the challenges.

Gary Ross, Mobility Plus Franchise Owner and Navy Reservist

In this episode, Gary Ross, a Mobility Plus franchise owner and Navy reservist, shares insights on building a thriving business with a holistic, client-focused approach. From offering comprehensive benefits for employees to partnering with community organizations like Senior Helpers, Gary highlights the value of aligning with mission-driven partners to support clients’ independence and well-being. He also discusses the advantages of the franchise model, Mobility Plus’s new e-commerce innovations, and his latest venture with New York Life Insurance to provide clients with financial security. Join us for an inspiring look at how dedication to service fuels business success!

Tina Chen, Renowned Physical Therapist and Sue's Sister

Sue Chen interviews her sister Tina Chen, a renowned physical therapist with experience at Cedar's Sinai and running her own private practice. Both Tina and Sue reflect on how their father's dedication as a rehabilitation doctor deeply influenced their mission statements and life's work. Tina emphasizes the importance of the "magic triad" - the physical therapist, the medical equipment dealer, and the patient's family - working together to provide the right supportive products and environment to facilitate the patient's dynamic recovery process. Sue and Tina open up with personal insights, sharing their epiphanies and hopes for the future. Tina even offers Sue a few interview questions. Tune in!

Dr. Ken Druck, Resilience and Aging Expert and Author of "Raising an Aging Parent"

This episode of The HME180 Podcast features a deep dive into the emotional complexities of aging, resilience, and the caregiving relationship between adult children and their aging parents. Sue Chen and Dr. Ken Druck discuss the importance of empathy and self-compassion in navigating the challenges of caring for aging parents. Druck, recognized for his work by CNN, the Wall Street Journal, and Oprah, shares insights from his books, including "Courageous Aging" and "Raising an Aging Parent," emphasizing the transformative power of patience, kindness, and effective communication. The conversation spotlights the role of home medical equipment MVPs in supporting aging individuals and their families, emphasizing the potential to break through denial and foster empathy. Druck and Chen advocate for life change literacy, daily gratitude practices, and the cultivation of courage and kindness in both personal growth and caregiving roles.

Violeta Arnobit from ACE Medical

In this episode, Sue welcomes Violeta Arnobit, CEO of ACE Medical in Hawaii, renowned for her pioneering efforts and educational initiatives within the HME sector. Violeta shares her inspirational journey from humble beginnings in the Philippines to becoming a leading advocate and educator in the field. Emphasizing the critical role of education in bridging gaps within healthcare, Violeta discusses her innovative approach to integrating comprehensive home health care solutions. Her commitment to quality care and community empowerment underscores her profound impact on both the industry and the lives of all people across Hawaii, earning her numerous honors and awards including the prestigious Ernst & Young Entrepreneur of the Year Award.