The Morning P!NG
In the coffee world, keeping a customer is the hardest part. So, what do you do when 67% of your customers keep coming back? Host Justin Starbird and p!ng [www.pingthru.com] CEO Rob Witten are joined by Jon Kelley, an EMT, one of p!ng’s first customers, and a highly passionate investor. Jon, a lifelong New Englander who grew up surrounded by Dunkin’, breaks down exactly how p!ng’s robotic pod turned his one-time curiosity into a daily habit. It’s more than just speed. It’s the "no-friction" lifestyle. Hear Jon talk about: * The moment he realized the "Blue Energy Drink" was better than a burnt cup from the shop down the street. * The tech that ensures your drink is made right before you arrive, thanks to the app's geofencing. * Why the consistency and quality of the robotic drink beats a human barista (even on overnights and holidays). * How his conviction led him to literally show up with a check and inspire p!ng’s crowdfunding round [https://wefunder.com/ping]. This episode shows exactly what product-market fit looks like in the real world, and how a great customer experience becomes the foundation for real scale.
12 episodios
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