The Nonprofit CEO Podcast
Ted Esler launched a partially self-funded health insurance program for the staff of Missio Nexus member organizations. It grew from zero to $22 million in about 18 months. Then COVID arrived. Claims went quiet while people stayed away from the doctor, so the program looked healthy when it was not. The bills landed all at once when they came back, and the losses grew large enough to threaten an association running about $2 million a year. His consultants told him to ride it out. He decided to pull the plug. Then he laid the full numbers in front of his members, against advice that this was too much transparency, and asked them to help cover the debt. Every one of them agreed, each paying an extra month's premium to keep the group whole. The conversation opens out from there. Ted has watched many CEOs make these calls up close, and he names the inability to say no as the most vexing problem he sees capable leaders face. He talks about strategy as choosing what you will not do, and the pruning season his own team is in right now. He also holds a quieter conviction: a CEO with no life outside the work will not last in it. His standard icebreaker asks leaders to name a hobby, and rules out family and reading, because he wants to know who they are when the job is not in the way. Ted Esler is President and CEO of Missio Nexus, the trade association for the faith-based mission agency world. The organization is 109 years old and serves 340 member agencies whose staff work across the globe, including active conflict zones. Ted has led Missio Nexus for over 10 years.
19 episodios
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