Setting Your Grooming Business Up for Success with Bill Betts

Making Grooming Sustainable with Phoebe

In this episode of The Pet Groomer Community Podcast, Lexi is joined by her friend Phoebe for a brilliantly honest catch-up about grooming, business, parenting, and trying to keep all the plates spinning. Phoebe shares how she left a corporate job to start grooming, began her business as a mobile groomer, and eventually took on a salon. She and Lexi chat about the realities of running a grooming business while parenting, the pressure of being the only income in the house, and why pricing, boundaries, and sustainability matter so much. They also talk about upselling, confidence, working around school runs, single-parent life, horses, vision boards, mobile grooming vans, and the big question of what the future might look like. A warm, relatable episode for any groomer who has ever felt overwhelmed, overbooked, under pressure, or in need of a reminder that your business has to work for you too. If you have any comments, feedback or a funny story, please email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠thepetgroomercommunitypodcast@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Please make sure you subscribe to the podcast and leave us a review to help others find our podcast. As always, we are grateful to our show sponsor, Pet Passion To Profit. A business coaching company for pet groomers. Find out more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.petpassiontoprofit.com⁠⁠⁠⁠⁠⁠ [www.petpassiontoprofit.com%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0]

From Social Work to Salon Owner: Michelles High Street Grooming Journey

In this episode of The Pet Groomer Community Podcast, Lexi is joined by her friend and fellow groomer Michelle, owner of a Only Dogs [https://www.onlydogs.co.uk/] in Lingfield. Shell shares her journey from over 20 years in social work to retraining as a dog groomer, opening her own salon, and navigating the very real ups and downs of running a grooming business. From taking on premises with only a few weeks’ notice, to rebuilding bathing areas, managing client expectations, and learning how to step into the role of business owner rather than employee, Shell’s story is packed with honesty, humour, and plenty of relatable moments. Lexi and Shell also chat about the difference between college grooming and real salon life, the importance of boundaries, marketing yourself rather than just your grooms, and why saying “no” can sometimes be one of the most powerful things you do for your business. A brilliant listen for new groomers, salon owners, or anyone wondering whether they should take the leap — Shell’s advice is simple: just go for it. If you have any comments, feedback or a funny story, please email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠thepetgroomercommunitypodcast@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0thepetgroomercommunitypodcast@gmail.com%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0] Please make sure you subscribe to the podcast and leave us a review to help others find our podcast. As always, we are grateful to our show sponsor, Pet Passion To Profit. A business coaching company for pet groomers. Find out more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.petpassiontoprofit.com⁠⁠⁠⁠⁠⁠ [https://publish.blubrry.com/s-3957441/episodes/e-153874887/edit/www.petpassiontoprofit.com%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0]

Setting Your Grooming Business Up for Success with Bill Betts

In this episode of The Pet Groomer Community Podcast, Jo is joined by mentor, coach and grooming business expert Bill Betts to talk all things structure, boundaries and business foundations. Bill shares why many of the frustrations groomers face with clients — from no-shows and late arrivals to matting, complaints and tricky reviews — often come down to unclear expectations. Together, Jo and Bill explore how having proper terms and conditions, client consent forms and clear complaint processes can help groomers feel more confident, professional and in control. They also chat about Bill’s new Terms and Conditions Builder, designed specifically for pet groomers, as well as his Business Planner for new grooming businesses. From pricing and startup costs to marketing, boundaries, risk planning and avoiding burnout, this episode is packed with practical advice for anyone wanting to build a more sustainable and profitable grooming business. https://www.petgroomertandcbuilder.com/ [https://www.petgroomertandcbuilder.com/] https://petgroomerbusinessplanner.com/ [https://petgroomerbusinessplanner.com/] Whether you’re brand new to the industry or have been grooming for years, this episode is a brilliant reminder that strong foundations make everything easier. If you have any comments, feedback or a funny story, please email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠thepetgroomercommunitypodcast@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0thepetgroomercommunitypodcast@gmail.com%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0] Please make sure you subscribe to the podcast and leave us a review to help others find our podcast. As always, we are grateful to our show sponsor, Pet Passion To Profit. A business coaching company for pet groomers. Find out more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.petpassiontoprofit.com⁠⁠⁠⁠⁠⁠ [https://publish.blubrry.com/s-3957441/episodes/e-153874887/edit/www.petpassiontoprofit.com%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0]

Becs Is Back: Salon Changes, Pricing Confidence & Riding the Waves of Grooming Life

This week Lexi is joined by the lovely Becs for a long-overdue catch-up, and there is plenty to talk about. Becs shares what life has been like since closing her salon and moving her grooming business back home, including the huge financial and emotional relief that came with lowering overheads and simplifying her working week. The conversation covers the realities of running a grooming business, from rent, rates and VAT pressures to pricing confidence, client expectations, booking systems, finance tracking and finding tools that make life easier behind the scenes. Lexi and Becs also chat about future plans, possible grooming pods, moving house, work-life balance, holidays, books, and learning to ride the waves when business and life are changing all at once. A relaxed, honest and funny episode about making business decisions that actually support your life — not just your bills. If you have any comments, feedback or a funny story, please email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠thepetgroomercommunitypodcast@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0thepetgroomercommunitypodcast@gmail.com%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0] Please make sure you subscribe to the podcast and leave us a review to help others find our podcast. As always, we are grateful to our show sponsor, Pet Passion To Profit. A business coaching company for pet groomers. Find out more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.petpassiontoprofit.com⁠⁠⁠⁠⁠⁠ [www.petpassiontoprofit.com%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0]

Business Bumps, Cat Grooming Comebacks & Big New Beginnings

Jo and Lexi are back together for a much-needed catch-up after a busy Easter break. In this episode, Lexi shares the disappointment of a salon move falling through, how she’s staying positive, and why she’s still excited about future plans. Jo reveals some huge news of her own — a new training centre in Peterborough — plus updates on her cat grooming seminar, GroomFest prep, and upcoming courses. They also chat about reigniting Lexi’s love for cat grooming, dealing with matted cats, managing busy diaries, business planning, bank pots, taking breaks, and learning to trust your gut when things don’t go to plan. A warm, honest episode full of business reality, cat grooming tips, future dreams, and plenty of Jo and Lexi chaos. If you have any comments, feedback or a funny story, please email us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠thepetgroomercommunitypodcast@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0thepetgroomercommunitypodcast@gmail.com%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0] Please make sure you subscribe to the podcast and leave us a review to help others find our podcast. As always, we are grateful to our show sponsor, Pet Passion To Profit. A business coaching company for pet groomers. Find out more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.petpassiontoprofit.com⁠⁠⁠⁠⁠⁠ [https://publish.blubrry.com/s-3957441/episodes/e-152762394/edit/www.petpassiontoprofit.com%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0%E2%81%A0]