The Present
In this episode, you will learn the physical and mental benefits of staying calm during times of crisis and other times to keep you grounded using peer reviewed material. Stay tuned for more regular episodes coming your way. Resources: Emotional Contagion in the Workplace: A Moderated Mediation Model of Psychological Well-Being, Job Performance, and Turnover Intention in Hotels https://www.mdpi.com/2254-9625/16/4/50 Emotional Labor at a Crossroads: Where Do We Go from Here? | Annual Reviews https://www.annualreviews.org/content/journals/10.1146/annurev-orgpsych-032414-111400 The effect of conflict at work on well-being: Depressive symptoms as a vulnerability factor: Work & Stress: Vol 28, No 1 https://www.tandfonline.com/doi/abs/10.1080/02678373.2013.876691 Conflict Management Strategies as Moderators of Burnout in the Context of Emotional Labor https://www.mdpi.com/2075-4698/15/3/63 https://www.sciencedirect.com/science/article/pii/S1053482202000487?via%3Dihub
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