Responding to Reviews Without Losing Your Head

Leadership Tangipahoa - The 2018/2019 Year In Review

In this episode of The Ripple Podcast, Brian speaks with Eddie Hebert and Mark Verbois about the 2018/2019 class of Leadership Tangipahoa. The trio recently graduated from this amazing program and share their insights from each month's adventure. Resources Mentioned In This Episode * Leadership Tangipahoa [http://www.leadershiptangi.org/]

Responding to Reviews Without Losing Your Head

This week I have the pleasure of interviewing Kim Walker on the topic of responding to reviews. Kim is usually my co-host. She's always my wife and business partner. Kim wrote this blog post a couple of weeks ago and she asked me to proofread it. I thought it was so good, and so useful to our audience, that I asked her to do a podcast episode about it. I hope you find it as useful as I did. Resources Mentioned In This Episode: * Kim's Blog Post on Responding to Reviews [https://www.5stonesmedia.com/blog/how-to-respond-to-customer-reviews-without-losing-your-head] * Bride who leaves a bad review slammed by wedding planning company [https://www.boredpanda.com/dissatisfied-bride-wedding-palnner-response/] * Book - Good to Great [https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996] * Google My Business [https://business.google.com/] * Grade.us [https://www.grade.us/home] Where to Find Kim Online: * 5 Stones Website - Kim's Page [https://www.5stonesmedia.com/kim-walker] * LinkedIn [https://www.linkedin.com/in/kimwalkerlouisiana/]

How Communities Can Be Proactive in Economic Development

In this episode we speak to Stacey Neal, Director of Community Competitiveness with Louisiana Economic Development. We talk a lot about how communities can be proactive in economic development, specifically through the Louisiana Development Ready Communities program. We talk some about the programs that L.E.D. has in place for small businesses as well. Resources Mentioned in this Episode: * Louisiana Business Connection [https://louisianajobconnection.com/b2bemployer/] * Louisiana Job Connection [https://louisianajobconnection.com/] * Opportunity Louisiana [https://www.opportunitylouisiana.com/] Where to Find Stacey: * Louisiana Economic Development [https://www.opportunitylouisiana.com/about-led/staff-directory/all-staff-members/neal]

Balancing vs Juggling: How to get it all done.

In this episode of The Ripple Podcast, Kim talks with Somer Phoebus of She Works His Way. Kim and Somer talk about productivity, She Works His Way, the upcoming Narrow conference, and a little bit of lagniappe. Where to find Somer online: * She Works His Way [https://sheworkshisway.com/team/] * Instagram [https://www.instagram.com/somerdawnphoebus/] Resources mentioned in this episode: * She Works His Way [https://sheworkshisway.com/] * Productivity Academy [https://sheworkshisway.com/somer/] * Narrow Conference [https://sheworkshisway.com/narrow2018/] * Book: Discipline by Elisabeth Elliott [https://www.amazon.com/Discipline-Glad-Surrender-Elisabeth-Elliot/dp/080073131X/ref=sr_1_6?ie=UTF8&qid=1537467986&sr=8-6&keywords=discipline]

Don't Be Afraid to Dream Big

In this episode of The Ripple Podcast, Kim speaks to Mitch Matthews, founder of the Big Dream Gathering [http://www.bigdreamgathering.com/] and host of the Dream, Think, Do Podcast [http://mitchmatthews.com/its-time-to-dream-think-do/]. Mitch tells us about how he landed his dream job at 12 years old and how that led to him discovering and following new passions that eventually included founding The Big Dream Gathering. Topics discussed in this episode include: * The Big Dream Gathering * The miracle of 15 minutes * Dream jobs have back doors * Google amnesia * Loving a job because of what it affords you outside of the workplace Listen in on this episode to be encouraged to make the time to dream. Where to find Mitch online: * MitchMatthews.com [http://mitchmatthews.com/] * The Big Dream Gathering [http://www.bigdreamgathering.com/] * Dream, Think, Do Podcast [http://mitchmatthews.com/its-time-to-dream-think-do/] Resources mentioned in this episode: * (book) The Slight Edge [https://www.amazon.com/Slight-Edge-Turning-Disciplines-Massive/dp/193594486X] * Mitch's books, "Ignite" and "Dream Job: Redefined" [http://mitchmatthews.com/mitchs-books/] * Article with Buzzfeed video Mitch talked about - Magic Wheelchair [https://www.buzzfeed.com/rachelzarrell/this-nonprofit-creates-whimsical-halloween-costumes-for-kids]