The Road to Care
Behind every prior authorization, coverage decision, and patient estimate is a much bigger question: how do we ensure patients can actually access the care they need? In this episode of The Road to Care, Kip Theno sits down with Sara Julson, RHIT, Revenue Cycle Manager, to discuss the growing financial challenges facing specialty care. Drawing on more than 20 years of experience in revenue cycle management, Sara shares why patient financial health has become just as important as clinical health, and how providers can better navigate rising patient responsibility, prior authorization complexity, and evolving payer policies. The conversation explores everything from the No Surprises Act and patient financial transparency to the challenges of securing coverage for innovative therapies like artificial iris implants and corneal cross-linking. Whether you work in patient access, revenue cycle, or specialty practice operations, this episode offers practical insights into one of healthcare's biggest challenges: helping patients receive the care they need without unnecessary financial or administrative barriers. Tune in to learn: *How the No Surprises Act is improving transparency while introducing new operational challenges for providers. *Why obtaining coverage for innovative therapies often lags years behind FDA approval, delaying patient access. *How data and prior authorization reporting can help practices identify payer trends, reduce denials, and improve workflows. *Why early financial conversations, accurate estimates, and thoughtful technology adoption can improve both the patient experience and practice operations. Together, we can make healthcare right. Here are some of the outstanding organizations and associations championing patient health mentioned in this episode: -Centers for Medicare and Medicaid Services: https://www.cms.gov/ -Minnesota Rare Disease Advisory Council: https://mnraredisease.org/ -Epioxa: https://www.epioxa.com/ For more information on SamaCare’s free prior authorization management platform for specialty practices, visit https://www.samacare.com/?utm_source=podcast&utm_medium=r2c This podcast was produced by JFACTOR for SamaCare. Learn more at https://www.jfactor.com/
13 episodios
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