The Scalepoint Podcast
In this episode of the Scalepoint Podcast, I sit down with Parijat Banerjee, Global Head of Financial Services at Latent View Analytics, to discuss the transformative role of APIs and AI in the banking, financial services, and insurance (BFSI) sector, as well as the healthcare insurance ecosystem. They explore the shift of APIs from backend technical enablers to crucial front-end commercial products and delve into case studies illustrating their impact on open banking, regulatory compliance, and customer experience. They also discuss the challenges and benefits of AI in healthcare, focusing on data fragmentation, predictive analytics, and personalised care. The episode concludes with practical advice for organizations looking to leverage AI and data-driven strategies, highlighting the importance of robust data architectures and collaborative partnerships. https://www.linkedin.com/in/parijat-banerjee-752a318/ [https://www.linkedin.com/in/parijat-banerjee-752a318/] 00:00 Introduction to the Scale Point Podcast 00:25 Meet Perri Jets Banerjee: Global Head of Financial Services at Latent View Analytics 01:15 The Evolution of APIs in Financial Services 02:48 Open Banking and Regulatory Compliance 04:14 APIs: Enhancing Customer Experience and Market Competition 06:39 Geographical Differences in API Commercialization 08:23 The Unbundling and Rebundling of Financial Services 12:49 Challenges of Legacy Technology in Banking 15:25 Introduction to Healthcare Insurance Ecosystem 18:11 Data Flow Challenges in Healthcare 18:58 AI and APIs: Transforming Healthcare 20:13 Case Study: Data Integration in Healthcare 22:17 The Role of APIs in Data Transformation 23:10 AI's Impact on Data Consolidation 23:48 Improving Digital Adoption and Reducing Costs 26:00 Creating a Comprehensive Member DNA 27:26 Leveraging AI for Faster Data Processing 29:22 Practical Advice for AI Transformation 31:08 The Importance of Data Foundations 38:07 Balancing Build, Buy, and Partner Strategies 43:00 The Future of AI and Partnerships 45:09 Final Thoughts and Closing Remarks
15 episodios
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