Episode 14: The Straight Download: Activating Digital for Programs & Outreach

Episode 14: The Straight Download: Activating Digital for Programs & Outreach

As summer reading season ramps up, Ann and Jeff are joined by Storm Hawthorne and Mandy Decker to explore how libraries can transform digital collections into powerful tools for programming, outreach, and equity. The conversation highlights practical strategies for increasing visibility, integrating digital resources into experiences, and meeting patrons where they are, turning always on access into deeper engagement whose impact can be felt throughout the summer and well beyond.

Episode 13: The Straight Download: Collaboration That Counts

Please note: this episode contains a few audio issues.   Recorded live from the Public Library Association Conference floor, Episode 13 of The Straight Download features a timely conversation about the future of public libraries during a period of cultural, technological, and political change. Hosts Ann Ford and Jeff Jankowski are joined by Jamar Rahming, CEO of the Cuyahoga County Public Library and incoming President of PLA. The episode explores how libraries can use digital platforms as meaningful engagement channels while underscoring the need for stronger alignment between libraries and vendors. Through deeper collaboration and strategic data partnerships, both can better navigate shifting patron expectations and an evolving publishing landscape.

Episode 12: The Straight Download: Demystifying the Digital Content Landscape

Recorded live from the Public Library Association Conference in Minneapolis, this episode of Straight Download features hosts Ann and Jeff in a wide-ranging conversation with publishing journalist Andrew Albanese, editor-in-chief of Publishing Perspectives and founder of Words & Money. Together, they dig into the economics of digital publishing, the sustainability of library e-content models, and the growing tension between libraries, publishers, and data-driven decision-making. From metered licenses and holds ratios to legislative pressure and long-tail discovery, the discussion explores what a healthier digital ecosystem could look like and what it will take to get there.

(Episode 11) The Straight Download: Equity‑Centered Leadership & Digital Access

In this episode, Moe Hosseini Ara, City Librarian of Toronto Public Library, joins Ann Ford and Jeff Jankowski for a powerful conversation on equity-driven leadership and the future of digital access. Together, they unpack how TPL is advancing equity across one of North America’s busiest systems—from expanding community outreach and supporting newcomers to reimagining services and strengthening digital inclusion with platforms like Hoopla.

Episode 10: The Straight Download — Digital Media's Rapid Evolution

From COVID lockdown streaming spikes to today’s subscription fatigue, digital media has reshaped patron expectations fast. Users didn’t just switch platforms; they raised the bar. This episode unpacks the biggest shifts across eBooks, audiobooks, and video from 2020 to 2026, and how habits shaped by Netflix, Spotify, TikTok, Kindle, and Apple TV+ now define what people expect from libraries: instant access, smart discovery, and trusted, ad‑free experiences.