The Veterinary Leader Podcast

How Veterinary Leaders Can Rebuild Client Trust and Lead Change in Their Hospitals with Dr. Sarah Wooten

42 min · 3 de nov de 2025
Portada del episodio How Veterinary Leaders Can Rebuild Client Trust and Lead Change in Their Hospitals with Dr. Sarah Wooten

Descripción

Veterinary care isn’t just medicine—it’s people, communication, and leadership. In this episode, Dr. Kate Elden sits down with veterinarian, communicator, and educator Dr. Sarah Wooten to talk about rebuilding client trust, ending negative client talk on our teams, and driving meaningful change at the hospital level. From translating your “wish list” into business language (hello, metrics vs. KPIs) to simple scripts that lower the temperature in tough appointments, Dr. Wooten offers a practical playbook for leaders who want healthier teams, happier clients, and better medicine. Connect with Companion Pet Partners: 🌐 Learn more about Companion Pet Partners [https://www.companionpet.com/] 💼 Explore careers [https://www.companionpet.com/careers] at Companion Pet Partners 📱Follow @companionpetpartners on Instagram [https://www.instagram.com/companionpetpartners/], Facebook [https://www.facebook.com/companionpetpartners] & LinkedIn [https://www.linkedin.com/company/companionpetpartners/] Mentioned in this podcast: Dr. Sarah Wooten's website: https://www.drsarahwooten.com/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqblh3VmNCd1B1LUFldmZxa1MtX01lLVZBMnJ3Z3xBQ3Jtc0tsZnJxT0V3dmt0ZkJzRm1vQjJKVnJ3NFhoc1pkLTR1bDlpNVBwNHVETUJkc2ZaS3BIeE9LMnNJQy1veGZDdWE0UVdhMmdXVHcwQmE2SUwxM2prQ1libmV2MHV1YjZqX01Idk9JMWVhdVZkd1MxbUhUTQ&q=https%3A%2F%2Fwww.drsarahwooten.com%2F&v=5KsNhf3V650] Vets Against Insanity: https://www.vetsagainstinsanity.com/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbnpMWmlDbDhWQUJxbThKSTB5WkE3VVBKSFFXUXxBQ3Jtc0tuSjc2dS1jcVc4QjN0Ri0xWTd2bkJ4dDVQU0t2WEt5alFrM29YWEJyTzRhNXFVTV9pUWhDM3NtOUFsblFjYVlNeVZ2Z3RTWlZCLV9nMFZWa2JPWmVpRWRLRzEzSE5ScVktZkRwT1RpQm4taDRqMHRscw&q=https%3A%2F%2Fwww.vetsagainstinsanity.com%2F&v=5KsNhf3V650] Mentioned in this episode: Explore Careers at Companion Pet Partners Looking for a rewarding career in the veterinary field? Companion Pet Partners is searching for passionate veterinary leaders to join our team. Companion Careers [https://the-veterinary-leader.captivate.fm/careers]

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