The Warehouse Underground Podcast
Billy Malady has been a leader in distribution operations for over 15 years and at all levels; from the boardroom to the warehouse break room. Always cool to chat with folks who have that full end to end perspective. He's "fixed" a lot of operations but not in the ways you may think. Check out his new book today "Nobody Told Me It Would Be Like This: 100 Stories from the Frontline of Operations & Customer Care." [https://www.amazon.com/Nobody-Told-Would-Like-This/dp/B0GYVYSQ1H] -Why is there such a perceived gap between where execs think their ops teams should be vs. where the ops team sees themselves? -In articles you've been in you state "the foundation and the fixes to problems in distribution are always the same." Why is this? Lots of Shop Talk in this episode about operations!
46 episodios
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