What It Takes to Operate 127 QSR Restaurants with Cody Wong, CEO of CW Management Services

What It Takes to Operate 127 QSR Restaurants with Cody Wong, CEO of CW Management Services

This week, Nick Portillo catches up with Cody Wong, CEO of CW Management Services. With oversight of more than 120 franchise locations, Cody breaks down the operational strategies that fuel scalable growth, emphasizing the importance of strong systems, smart technology, and disciplined execution. He shares firsthand insights into managing the complexities of human resources, accounting, and regulatory compliance, particularly in light of recent legislative changes that have driven up labor costs. They also discuss the critical balance between operational efficiency and creating a positive workplace culture, one that empowers teams to deliver exceptional customer service. Listen for strategies that support sustainable growth in the fast-casual dining space. RESOURCES Portillo Sales [https://portillosales.com/] CONTACT  Nick: nick.portillo@portillosales.com [nick.portillo@portillosales.com]

The Modern Playbook for Foodservice Brands to Master Media with Kate Finley, Founder of Belle Communication

Foodservice operators are embracing fresh, innovative marketing strategies that are essential for staying relevant and successful in today’s consumer landscape. This week, Nick Portillo sits down with Kate Finley,  Founder of Belle Communication, to uncover the wide-ranging opportunities for financial growth in the foodservice industry. Kate shares how strategic storytelling and authentic brand communication can set companies apart in an increasingly crowded market. She shares insights from her extensive experience helping food brands build genuine connections with their audiences and explains why transparency and trust matter more than ever. Listen as Nick and Kate explore the rapid evolution of marketing in the rise of digital platforms. RESOURCES Portillo Sales [https://portillosales.com/] Belle Communications [https://bellecommunication.com/] CONTACT  Nick: nick.portillo@portillosales.com [nick.portillo@portillosales.com]

Operational Excellence with David Youngberg, CEO of Stonefire Grill

In this episode, host Nick Portillo speaks with David Youngberg, CEO of Stonefire Grill, for an insightful conversation about the vast opportunities in the food service industry. Drawing on a career that spans more than 40 years, Youngberg shares how a commitment to operational excellence has been the cornerstone of his success. He reflects on his early days as a grill cook at McDonald’s, where he first developed a deep understanding of restaurant operations. Together, Nick and David explore the evolving food service landscape, highlighting both time-tested practices and innovative strategies that are key to thriving in today’s market.  RESOURCES Portillo Sales [https://portillosales.com/] CONTACT  Nick: nick.portillo@portillosales.com [nick.portillo@portillosales.com]

The Power of Purpose-Driven Leadership in Foodservice with Alison Patt, President & CEO of Thomas Cuisine

This week, Nick sits down with Alison Patt, President and CEO of Thomas Cuisine, to explore how food can be a powerful catalyst for both personal and professional transformation. Alison shares her inspiring journey through the food service industry, a career rooted in real food, genuine hospitality, and a passion for improving lives through nutrition. From her early experiences in luxury hotels to leading one of the nation’s most respected dining service companies, she reveals how her leadership blends strategic vision with heartfelt service. Listen as Nick and Alison discuss the intersection of health, leadership, and purpose in the food industry. RESOURCES Portillo Sales [https://portillosales.com/] CONTACT  Nick: nick.portillo@portillosales.com [nick.portillo@portillosales.com]

The Michelin Standard of Leadership with Chef Franck Desplechin, CEO of Incrementum

This week, join us as we explore the culinary and leadership journey of Chef Franck, shaped by Brittany roots and Michelin-starred mentorship. From top kitchens to luxury hotel boardrooms, he shares insights on resilience, teamwork, and intentional growth.  Nick and Franck explore his transformative path, from bustling kitchens of prestigious restaurants to the strategic boardrooms of luxury hotels, uncovering how his roots and experiences inform his unique approach to leadership. Chef Franck’s story goes beyond culinary success; it’s a testament to resilience, intentional growth, and the art of fostering teamwork and organizational culture. RESOURCES Portillo Sales [https://portillosales.com/] CONTACT  Nick: nick.portillo@portillosales.com [nick.portillo@portillosales.com]