TNT Open Mind Insights - Mental Health Interview Series
What does it look like when a patient becomes the CEO? Amber Williams walked into Janus of Santa Cruz suffering with substance use disorder as a teen mom with a newborn son and no insurance coverage left. Twenty years later, she runs it — and this September, Janus opens its first major infrastructure project: a 25-bed perinatal facility built so mothers in recovery won't have to be separated from their babies. In this conversation, Amber talks with Autumn Payne about what it takes to put clients at the center of every decision — from building environments that raise expectations, to asking providers to check their biases before they walk into a patient room. She also gets personal about the moment her own bias crept into her clinical work, and what she did about it. If you work in healthcare, treat patients with substance use disorder, or care about what recovery looks like for families — this conversation is for you. In this episode: Why environment is a clinical tool, not an amenity The three barriers keeping providers from treating substance use disorder What happens when you recognize your own bias before it reaches a patient Why perinatal-specific facilities are so rare — and what's at stake without them The aging population being left behind on medsurg floors Where a bottomless well of hope comes from Chapters 0:00 Introduction 1:20 How Amber first came to Janus as a patient 4:00 The decision that changed everything 5:30 Putting clients at the center of every decision 7:00 Why environment is a clinical tool 9:00 The new 25-bed perinatal facility 11:30 Why perinatal facilities are so rare 13:45 Three barriers providers face with SUD patients 18:00 Checking your own bias — a personal story 21:30 What to do when you can't check it at the door 23:00 Self-care for clinicians in high-intensity settings 25:00 Warm handoffs in a 15-minute appointment 28:00 Resources: 988 and the ED Bridge program 29:30 The California SUD landscape 33:00 The aging population left behind on med surg floors 36:00 Where Amber finds hope Interview Recorded On: March 20. 2026 TNT Open Mind Insights is a video series linking personal stories to solutions in mental healthcare. Sponsored by UC Irvine's Train New Trainers Primary Care Psychiatry Fellowship and produced by Ethical Narrative Storytelling Agency. 🔗 Hear more insights: [tntopenmind.org] Connect with Amber: https://www.linkedin.com/in/amber-williams-laadc-98779b111/ Connect with Janus of Santa Cruz: https://janussc.org #SubstanceUseDisorder #AddictionRecovery #PeriNatalCare #BehavioralHealth #MentalHealth #HealthcareProviders #TNTOpenMindInsights #HealthcarePolicy #StigmaFreeRecovery Tags: substance use disorder, addiction recovery, perinatal care, behavioral health, mental health, healthcare providers, stigma, recovery, Janus Santa Cruz, TNT Open Mind Insights, healthcare policy, maternal health, addiction medicine, California healthcare, substance abuse treatment, harm reduction Subscribe to TNT Open Mind Insights - Mental Health Interview Series [https://mysoundwise.com/soundcasts/1777417681925s] on Soundwise [https://mysoundwise.com/soundcasts/1777417681925s]
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