AI in Order Management

AI in Order Management

AI is changing the rules of order management. In this Treasure Chest episode, Linda talks to Kelly Goetsch, Chief Strategy Officer at Pipe17, about how artificial intelligence is reshaping modern Order Management Systems (OMS) and e-commerce business in general. They explore how retailers and brands can leverage AI to drive smarter decisions across the entire order lifecycle. Kelly shares practical insights into today’s real-world use cases, where AI is already delivering value, and how to keep up.

Inventory Management

In this Treasure Chest episode, Björn and our inventory expert Svenja uncover why inventory is the backbone of retail success. A single source of truth enables smooth order routing and fulfillment—avoiding stockouts and unhappy customers. But achieving this is tricky: human errors, misplaced items, and fragmented systems create scattered data. High-quality inventory data unlocks stores as fulfillment hubs and boosts customer trust. Poor management leads to wrong delivery expectations, stockouts, and damaged brand reputation. Order routing relies on real-time, accurate stock data to prevent delays and balance the challenge of avoiding both overstock and stockouts. Join them as they explore multi-channel pitfalls, the risks of zero inventory, and how AI acts as a compass, improving forecasting, automation, and trust in data. Plus, inventory plays a role in sustainability - so make sure to tune in and don't miss out!

Goals: Set them right, follow through

Are you chasing the right thing - or just someone else’s dream? In this Treasure Chest episode, Linda and our special guest, leader, speaker and author Jasmin Guthmann uncover how to spot authentic goals, why borrowed ambitions can derail you, and what to do when it’s time to rewrite your story. How do you stay committed when motivation fades? What can endurance sports teach us about business resilience? And is discipline the real gold behind success? Find out about the secret on how to not only plan, but also follow through, and hear Jasmin's thoughts on who the future belongs to. Join us as we dig for answers - and reveal the principles that turn big dreams into lasting victories.

Gems of 2025

What if you could uncover the most valuable insights from all our past episodes in one go? This special edition brings you exactly that: a curated collection of the brightest ideas and strategies shared by our incredible guests. From authentic employer branding with Marcus Merheim to navigating the evolving funding landscape with Stephan Wirries, and exploring the future of retail and eFood with industry pioneers, this episode is packed with wisdom. Relive the most impactful moments on agility, RFP strategies, and cutting-edge tech trends like AI and automation. Whether you’re seeking inspiration, practical tips, or a quick refresher, this curated collection will help you rediscover the treasures hidden across business landscapes. Tune in and let these highlights guide you toward innovation, resilience, and success!

Agile Methods

Ever wondered what agility truly means in business? In our latest episode, we explore various aspects of agility, examining the importance of leadership mindset, strategic planning, and iterative processes. Discover when an agile approach is most effective, the risks of chaotic environments, and why scrum masters might aim to make their roles obsolete. Join us as Tim shares his evolving understanding of scrum and agility over the past decade. Learn how coaching and team autonomy lead to true agility. Tune in for valuable insights!