UHSussex Voices
In this episode, we explore how the HALO (Hospital Alternative Oversight) programme at University Hospitals Sussex is transforming urgent and emergency care by putting patient journeys at the centre of service design. Mae Sullivan, Head of Urgent and Emergency Care, and Mark Edwards, Chief of Service for the Division of Medicine, discuss how closer collaboration between hospitals, ambulance services, primary care and care homes is helping patients receive the right care, in the right place, at the right time. From virtual clinical support for paramedics to innovative work with care homes, HALO is reducing unnecessary hospital attendances, improving outcomes and creating a more joined-up experience for patients across Sussex. Join us to hear how partnership, innovation and a focus on person-centred care are helping local people live well and thrive.
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